Scaled Agile Inc

Scaled Agile Inc., a business consulting and services company with 51-200 employees, is currently hiring. The company focuses on equipping enterprises with the capabilities needed to adapt to rapid change, digital complexity, and AI-driven work. Scaled Agile Inc. has three open positions: * **Controller:** This is a remote role with a salary range of $165,000 - $190,000 USD. The Controller will be responsible for ensuring the accuracy and timeliness of the company's financial reporting and accounting operations. Key responsibilities include managing the monthly, quarterly, and annual close processes, preparing and reviewing journal entries, and overseeing international compliance. The position requires 8+ years of accounting experience, with 3+ years in a leadership role and experience in a $50M-$100M+ revenue business, preferably PE-backed. * **Full Stack Developer:** This is a remote role with a salary range of $100,000 - $135,000 USD. The Full Stack Developer will be responsible for building, optimizing, and maintaining high-performing web applications. The role involves working closely with designers and marketers to bring projects to life. The ideal candidate should have strong skills with React and Next.js, and proficiency in TypeScript. * **Customer Experience Representative:** This remote position offers a salary range of $43,000 - $55,000 USD. The Customer Experience Representative will provide support to both internal and external customers. Key responsibilities include responding to customer inquiries, training members on the Scaled Agile's Studio Platform, and supporting the community through platform monitoring. Candidates must be available for one of the following time zones: 10 am to 7 pm EST, 9 am to 6 pm CST, or 8 am to 5 pm MST. The positions utilize these technologies: * **Controller:** Financial Accounting, GAAP Compliance, Revenue Recognition, Financial Reporting, Budgeting, Forecasting, Tax Compliance, Internal Controls, Process Improvement, Team Leadership, NetSuite, Collaboration, Detail-Oriented, Results-Driven, Communication, AI * **Full Stack Developer:** React, Next.js, TypeScript, HTML, CSS, Responsive Design, Headless CMS, APIs, Git, CI/CD, Figma, Web Performance, Accessibility, Information Architecture, Collaboration, Problem Solving * **Customer Experience Representative:** Customer Support, Empathy, Active Listening, Office Productivity Tools, Data Analysis, Salesforce, Problem Solving, Written Communication, Organizational Skills, Attention to Detail, Time Management, Customer Satisfaction, Net Promoter Score, Customer Effort Scores, Community Support, Training Scaled Agile Inc. supports a remote-first work environment, but also utilizes its Boulder, Colorado office. The Customer Experience Representative position is a remote role supporting US time zones. Here are some frequently asked questions about working at Scaled Agile Inc. and applying for these positions: 1. **Is there a requirement to live in Boulder, Colorado?** No, the company has a virtual team, and the roles listed are remote. 2. **What is the starting base salary for the Full Stack Developer role?** The starting base salary for this role is $100,000 - $135,000, plus bonus and equity. 3. **What benefits are offered?** Scaled Agile offers a competitive benefits package including medical, dental, vision, optional insurance products, 401(k) with a match, flexible paid time off, and a company-paid sabbatical after six years of service (Controller, Full Stack Developer) or seven years of service (Customer Experience Representative). 4. **Is the Customer Experience Representative position open to candidates anywhere in the US?** Yes, the position is open to candidates living anywhere in the US. 5. **What are the required time zone coverages for the Customer Experience Representative?** The required support coverage is one of the following timezones: 10 am to 7 pm EST, 9 am to 6 pm CST, or 8 am to 5 pm MST. 6. **Does Scaled Agile Inc. support community involvement?** Yes, Scaled Agile is a Pledge 1% corporate philanthropy movement member.