RNR Tire Express

Motor Vehicle Manufacturing1,001-5,000 employeesWebsite

3

Open Roles

RNR Tire Express is a national franchise retailer in the motor vehicle manufacturing industry, providing tires and wheels with affordable payment options. The company operates with a focus on "SERVING" its customers. With over 160 stores across 26 states and a history spanning over 20 years, RNR Tire Express is currently hiring. RNR Tire Express currently has three open positions. These on-site roles offer opportunities for individuals seeking to join a growing company. * **Account Manager:** This role focuses on contacting customers whose rental agreements have expired, with a priority on re-selling the agreement and educating the customer. Responsibilities include overseeing the verification process for new customers, presenting rental agreements, handling payments, making outbound calls, and occasionally handling field collections. Required competencies include experience in customer service, account management, and collections, along with excellent communication skills and detail orientation. The position requires a high school diploma or equivalent and the ability to calculate figures and amounts. * **General Manager:** The General Manager is responsible for all aspects of store operations, ensuring customer and employee satisfaction and smooth business operations. This includes hiring and training employees, driving sales, managing accounting, service, and collection activities, and maintaining inventory. Supervisory responsibilities include overseeing a team of 4-6 employees. Candidates should demonstrate leadership, communication, judgment, integrity, organizational and interpersonal skills, analytical abilities, and action management. Requirements include a high school diploma or equivalent, 2-4 years of supervisory/management experience, and knowledge of various computer software. A valid driver's license with a clean driving record is required. * **Shop Technician:** This position oversees all activity within the installation shop. The Shop Technician ensures that all paperwork related to installs or removals is completed properly and that inventory, tools, and equipment are appropriately managed. Key responsibilities include mastery of torque procedures, placing product and supply orders, mounting, balancing, and installing tires and wheels, and providing customer service. Automotive technician, tire tech, wheel specialist, or alignment tech knowledge is a contributing factor. The position requires a high school diploma or equivalent and a Tire Industry Association (TIA) Certification, provided by the company. A valid driver license and a clean driving record are required. The Account Manager role utilizes Customer Service, Account Management, Collections, Communication Skills, Detail Orientation, Proactive, Autonomy, Mathematical Skills, and Computer Skills. The General Manager uses Leadership, Communication, Judgment, Integrity, Organizational Skills, Analytical, Interpersonal Skills, and Action Management. The Shop Technician role utilizes Automotive Technician, Tire Tech, Wheel Specialist, Alignment Tech, Customer Service, Inventory Management, Torque Procedures, Tire Mounting, Balancing, Repair Inspection, Basic Counting Skills, Organizational Skills, Communication Skills, Problem Solving, Safety Awareness, and Teamwork. All three positions are on-site roles. The Account Manager and General Manager positions are in an office environment, while the Shop Technician role is performed in a garage environment. Here are some frequently asked questions about working at RNR Tire Express and applying for these positions: 1. **What benefits does RNR Tire Express offer?** RNR Tire Express offers two medical plan options, a Health Savings Account, Dental & Vision, Employer Paid Life, a 401(k) with Company Match, Paid Vacation, and an Employee Assistance Program. 2. **What are the required qualifications for the Account Manager position?** The Account Manager position requires previous experience in customer service, account management, and collections. Excellent communication skills and detail orientation are also crucial. A high school diploma or equivalent is required. 3. **What education or experience is needed for the General Manager role?** The General Manager position requires a high school diploma or equivalent and two to four years of supervisory/management experience. 4. **What certifications are needed for the Shop Technician position?** The Shop Technician position requires a Tire Industry Association (TIA) Certification, provided by the company. 5. **Are flexible schedules offered?** Yes, RNR Tire Express offers flexible schedules. 6. **Are there any days the stores are closed?** Yes, RNR Tire Express stores are closed every Sunday. 7. **What are the physical demands of the Shop Technician role?** The Shop Technician must be able to work safely in a noisy area, lift 30 lbs. regularly, and inspect vehicles. They must also be able to bend, stretch, kneel, and squat to perform repairs and inspections.