Retarus GmbH

Retarus GmbH is a software development company. It is currently hiring for three open positions. The company has between 201-500 employees. Retarus GmbH has three open positions available. 1. **Account Manager (m/w/d) - Integration and Automation:** This hybrid role requires the candidate to identify and approach potential business clients in a B2B and enterprise environment, manage the entire sales process from the initial contact to closing sales, build and manage a client portfolio, analyze client processes and challenges, and create tailored solutions. The ideal candidate will have experience in new customer acquisition, especially in the B2B or SaaS environment. 2. **Senior Service Manager (m/f/d):** This hybrid role involves acting as the primary point of contact for selected national and international Service Management customers. The Senior Service Manager will oversee the end-to-end customer experience, serve as the central interface between customers, Service Management, and technical teams. The responsibilities will include monitoring service performance and KPIs. The role requires at least 7 years of professional experience in Service Management, ideally in an IT environment. 3. **(m/f/d):** This hybrid position description outlines general benefits, the company's commitment to equal opportunity, and details on how to apply. Specific tasks and required qualifications for this position are not fully detailed. The job postings mention the following technologies and skills: * Account Manager (m/w/d) - Integration and Automation: B2B Sales, Customer Relationship Management, Sales Process Management, Networking, Cold Calling, Solution Selling, Presentation Skills, Team Collaboration, Market Research, Cross-Selling, Upselling, Communication Skills, Negotiation Skills, Self-Motivation, Initiative, Analytical Skills * Senior Service Manager (m/f/d): Service Management, IT Environment, Leadership, IT Service Management, Project Management, Analytical Skills, Communication Skills, Teamwork Skills, Customer Experience, Continuous Improvement, Regulatory Compliance, Technical Knowledge, Problem Solving, Collaboration, Proactive Mindset, Organizational Skills, and Multicultural Sensitivity * (m/f/d): Communication Skills, Presenting Skills, Hands On Mentality Both the Account Manager and Senior Service Manager positions offer a hybrid remote policy. This means that these roles involve a combination of remote and in-office work. Modern, dog-friendly offices with amenities are offered. Here are some frequently asked questions about working at Retarus GmbH and applying for the currently listed positions: 1. **What does Retarus offer employees?** Retarus offers mobile working and flexible working time, a collaborative, diverse company culture, development opportunities, and international business opportunities. 2. **What kind of experience is required for the Senior Service Manager role?** The Senior Service Manager role requires at least 7 years of professional experience in Service Management, ideally in an IT environment. 3. **What is the application process?** Applicants are encouraged to apply via Retarus's online application portal. 4. **Who can I contact with questions about the positions?** For questions about the Account Manager position, contact Felix Gansmeier at [email protected]. For the Senior Service Manager position and the other (m/f/d) position, contact Alissa Selman at [email protected]. 5. **What does Retarus value in its employees?** Retarus seeks individuals who are self-motivated, have initiative, and a strong work ethic. Teamwork and collaboration are also essential. 6. **Does Retarus offer a diverse and inclusive workplace?** Yes, Retarus is committed to equal employment opportunity regardless of factors like race, religion, sex, or sexual orientation.