Planned Parenthood CWNY

Hospitals and Health Care201-500 employeesWebsite

3

Open Roles

Planned Parenthood CWNY, operating within the Hospitals and Health Care industry, is actively hiring. With a company size of 201-500 employees, Planned Parenthood CWNY provides healthcare and education to empower individuals and families. The organization emphasizes respect and provides services without judgment. Planned Parenthood CWNY currently has three open positions: **1. Patient Services Specialist:** This on-site role is available as either a full-time (FT) or regular part-time (RPT) position. Responsibilities include greeting patients, verifying information, checking patients in and out of the NextGen computer system, verifying insurance, and screening applicants for various programs. The salary range is $18 - $20.91 per hour. **2. Computer Network Support Technician:** This on-site position requires a full-time commitment of 40 hours per week. The Computer Network Support Technician provides technical and administrative support to all end users. This role will maintain the hardware, software, and telephone systems to maximize efficiency and assist in the expansion of the IT network. The salary range is $23.54 - $27.26 per hour. **3. Billing Auditor:** This on-site role is a full-time position requiring 40 hours per week. The Billing Auditor evaluates Revenue Cycle outcomes to identify opportunities for improvement. Responsibilities include auditing, developing corrective actions, collaborative problem-solving, and reporting. This position is open to applicants in Buffalo, Rochester, or Syracuse, NY. The salary range is $54,080 - $62,608 per year. Based on the job descriptions, Planned Parenthood CWNY utilizes the following technologies and skills: * **Patient Services Specialist:** Customer Service, Communication Skills, Organizational Skills, Multi-tasking, Healthcare Experience, Medical Billing, Insurance Verification, HIPAA Compliance, Data Entry, Appointment Scheduling, Problem Solving, Attention to Detail, Confidentiality, Flexibility, Teamwork, and Time Management. * **Computer Network Support Technician:** Technical Support, Network Management, Troubleshooting, Microsoft Server Technologies, Telecommunications Equipment, Electronic Medical Record Systems, Communication Skills, User Training, Help Desk Management, System Security, Hardware Installation, Software Installation, Documentation, Asset Tracking, HIPAA Compliance, Multi-tasking. * **Billing Auditor:** Auditing, Revenue Cycle Management, Claims Scrubbing, Denial Management, Corrective Action Planning, Workflow Improvement, Standard Operating Procedures (SOPs), Payer Relationship Management, Data Analysis, ICD Coding, CPT Coding, HCPCS Coding, Medical Billing, Collections, Analytical Skills, and Problem-Solving. All three positions are on-site roles. The Patient Services Specialist position offers the option of full-time (37.5 hours per week) or regular part-time (at least 22.5 hours per week) schedules, with occasional evenings and weekends. The Computer Network Support Technician and Billing Auditor positions are both full-time positions with a 40-hour work week, Monday through Friday, with occasional evenings and weekends. Here are some frequently asked questions about working at Planned Parenthood CWNY and applying for the listed positions: **1. What are the education requirements for the Patient Services Specialist position?** A High School Diploma or GED is preferred. **2. What is the required experience for the Computer Network Support Technician position?** A minimum of 2 years of experience in all areas of local and wide area network management (Cisco experience preferable) is required, along with experience installing and supporting various Microsoft server technologies and installing telecommunications equipment. Experience with electronic medical record systems is required. **3. What are the qualifications for the Billing Auditor position?** A Bachelor’s degree in Business or Healthcare Administration or a related field is preferred. A minimum of 3 years of experience in medical billing and collections, as well as 3 years of experience with computerized billing/receivables systems and reports, is required. **4. Does Planned Parenthood CWNY offer benefits?** Yes, Planned Parenthood CWNY offers an extensive benefits package, including Paid Time Off, paid holidays, and medical, dental, and vision options. A Health Savings Account or Flexible Spending Account, and a 401(k) with match are also offered. **5. What is the remote policy for the available positions?** All three positions are on-site roles. **6. What are the physical requirements for all three positions?** All three positions require the ability to travel to all agency locations as assigned. **7. Does Planned Parenthood CWNY provide equal opportunity employment?** Yes, Planned Parenthood of Central and Western New York is an equal opportunity employer.