P1FCU

Financial Services201-500 employeesWebsite

3

Open Roles

P1FCU is a financial services company currently hiring, with 201-500 employees. If you are looking for a career in the financial services industry, P1FCU may have an opportunity for you. P1FCU currently has three open positions: **1. Member Service Representative 1:** This full-time, on-site role at the P1FCU Garden City location in Garden City, ID, requires assisting members with financial transactions. Responsibilities include handling cash and negotiable instruments, explaining services, and directing members. The role involves processing deposits, withdrawals, and various financial instruments, as well as resolving member account issues and providing customer service. The position requires a high school degree or equivalent and under one year of experience. **2. Universal Representative 1:** The Universal Representative 1 position is a full-time, on-site role at the Southway - Lewiston, ID location. The role involves answering incoming calls, call backs, chats and emails to identify and action caller requests. Responsibilities include providing in-depth support on digital banking tools and handling complex member inquiries, as well as offering products/services that fit the member’s needs. This position requires a high school degree or equivalent and a minimum of one year up to three years of retail or telephone sales experience is preferred. **3. Asset Recovery Representative 1:** The Asset Recovery Representative 1 is a full-time, on-site position located at the 449 Complex in Lewiston, ID. This role focuses on maintaining professional rapport with members, following the fair debt protection act, and protecting the assets of the credit union. The representative interviews members, researches and analyzes data on past due accounts, negotiates payment arrangements, and handles processes related to repossession, garnishments, and bankruptcy. This position requires a two-year college degree or equivalent experience and six months to two years of similar or related experience, including time spent in preparatory positions. Based on the job postings, the following technologies and skills are utilized at P1FCU: * **Member Service Representative 1:** Customer Service, Cash Handling, Problem Solving, Communication, Organizational Skills, Attention to Detail, Computer Skills, Teamwork, Financial Transactions, Record Keeping, Discrepancy Resolution, Privacy Management, Clerical Duties, Time Management, Interpersonal Skills, Data Collection, Basic Financial Calculations * **Universal Representative 1:** Customer Service, Communication Skills, Problem Solving, Digital Banking Tools, Sales Approach, Attention to Detail, Multitasking, Teamwork, Time Management, Technical Support, Account Verification, Research Skills, CRM Tools, Regulatory Compliance, Interpersonal Skills, Self-Driven * **Asset Recovery Representative 1:** Debt Collection, Negotiation, Customer Service, Data Analysis, Communication, Problem Solving, Interpersonal Skills, Organizational Skills, Microsoft Word, Microsoft Excel, Accounting, Bilingual, Teller Experience, Skip Tracing, Bankruptcy Knowledge, Compliance, Multi-tasking All three positions are on-site roles. The Member Service Representative 1 and Asset Recovery Representative 1 positions are located in climate-controlled shared work environments. Here are some frequently asked questions about working at P1FCU: 1. **What are the physical requirements for these positions?** All positions require the ability to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. 2. **What education is required for these roles?** A high school degree or equivalent is required for the Member Service Representative 1 and Universal Representative 1 positions. The Asset Recovery Representative 1 requires a two-year college degree or equivalent. 3. **What software skills are needed?** The Asset Recovery Representative 1 position requires experience with Microsoft Word and Excel. 4. **Is prior experience required?** The Member Service Representative 1 position requires under one year of experience. The Universal Representative 1 position requires a minimum of one year up to three years of retail or telephone sales experience is preferred. The Asset Recovery Representative 1 position requires six months to two years of experience. 5. **Where are these positions located?** The positions are located in Garden City, ID (Member Service Representative 1), Lewiston, ID (Universal Representative 1 and Asset Recovery Representative 1). 6. **Are there any specialized skills needed?** The Asset Recovery Representative 1 position requires teller experience.