Nuss Truck & Equipment

Nuss Truck & Equipment, a company in the Truck Transportation industry, is currently hiring. With a company size of 201-500 employees, Nuss Truck & Equipment offers career opportunities for those interested in the truck transportation sector. Nuss Truck & Equipment currently has three open positions. The available roles include: * **Customer Support Operations Manager:** This on-site position involves leading the Customer Support Manager (CSM) team, overseeing operational performance, personnel development, financial contributions, customer satisfaction, and strategic alignment of parts and service support activities. The role requires advanced product and technical knowledge, strong leadership capabilities, and strategic financial awareness. Essential duties include setting and enforcing expectations, monitoring team performance, developing business plans, and ensuring workload balancing. * **Service Advisor:** This on-site role serves as the primary liaison between customers and the service department. Responsibilities include scheduling service work, preparing estimates, coordinating repair instructions, and ensuring customer expectations are met. The Service Advisor also sells additional services and maintains regulatory compliance. * **Parts Delivery Driver:** This on-site position is responsible for the safe and timely delivery and pickup of parts and equipment to and from customers, satellite stores, and vendors. This role ensures accurate transactions and professional representation of the company. The job postings highlight the use of the following technologies and skills: * Leadership * Customer Support * Financial Analysis * Technical Knowledge * Coaching * Conflict Resolution * CRM Proficiency * Organizational Skills * Interpersonal Skills * Accountability * Compliance * Customer Relationship Management * Performance Management * Strategic Planning * Problem Solving * Safety Procedures * Documentation * Communication Skills * Technical Troubleshooting * Regulatory Compliance * Documentation Management * Collaboration * Time Management * Attention to Detail * Relationship Building * Safety Standards * Warranty Administration * Dealership Operations * Heavy Truck Knowledge * Computer Proficiency * Performance Evaluation * Delivery * Mechanical Aptitude * Forklift Operation The available positions at Nuss Truck & Equipment have the following work arrangements: * **Customer Support Operations Manager:** On-site * **Service Advisor:** On-site * **Parts Delivery Driver:** On-site Here are some frequently asked questions about working at Nuss Truck & Equipment, based on the job postings: 1. **What are the required qualifications for the Customer Support Operations Manager position?** A high school diploma or equivalent is required, with an Associate’s or Bachelor’s degree in Business, Management, or a related technical field strongly preferred. The role requires a minimum of seven years of experience in heavy-duty truck or construction equipment parts/service operations and a minimum of three years of supervisory or team leadership experience. 2. **What are the essential responsibilities of a Service Advisor?** Essential duties include customer and service coordination, work order and documentation management, technician and shop support, and compliance and safety. 3. **What are the responsibilities of a Parts Delivery Driver?** The Parts Delivery Driver is responsible for the safe and timely delivery and pickup of parts and equipment. They must verify parts against documentation, maintain the delivery vehicle, and represent the company professionally. 4. **What are the physical requirements for the Parts Delivery Driver position?** The position requires frequent driving, loading, and unloading parts, with the ability to lift, carry, and transport parts weighing up to 70 pounds or more. There is also frequent exposure to noise, dust, exhaust fumes, and varying weather conditions. 5. **What skills are required for the Service Advisor role?** Strong technical troubleshooting knowledge with heavy trucks or equipment, excellent customer service and communication skills (verbal and written), and proficiency with computers and dealership software systems are required.