Mission

Mission is an IT Services and IT Consulting company with 201-500 employees. The company is currently hiring for three open positions. Mission is currently hiring for the following roles: * **Channel Manager, SMB:** This is a remote, national position requiring up to 40% travel. Responsibilities include owning channel relationships and development with AWS and its partner ecosystem field teams. The role involves leading meetings, managing partner sales portals, educating partners, and tracking ROI. * **Senior Solutions Architect, GenAI:** This is a 100% remote position. This role involves designing and leading the implementation of GenAI applications on AWS for clients. The role includes facilitating design sessions, building roadmaps, communicating solutions to clients, and mentoring team members. The salary range for this role is $125,000 - $171,550 USD. * **AWS Service Desk Engineer \[Mexico]:** This is a 100% remote position based in Mexico. The Service Desk Engineer will be part of a 24/7 Cloud Operations team, providing support for AWS Cloud Infrastructure. Responsibilities include incident management, customer success, and technical operations. The job openings at Mission involve the following technologies: * **Channel Manager, SMB:** Channel Sales, Alliance Management, Cloud Computing, IaaS, SaaS, DevOps, AWS Sales, Salesforce, Customer Service, Teamwork, Collaboration, Adaptability, Initiative, Verbal Skills, Written Skills, and Presentation Skills. * **Senior Solutions Architect, GenAI:** Generative AI, AWS, Python, Data Pipelines, Vector Data Stores, Terraform, CloudFormation, Application Security, Data Security, Mentoring, Project Management, Technical Documentation, Client Communication, Machine Learning, IAC Solutions, Web Development, and Containerization. * **AWS Service Desk Engineer \[Mexico]:** AWS Cloud Workloads, EC2, RDS, VPC, CloudWatch, Linux Administration, Windows Administration, Problem-Solving, Customer Service, Monitoring Systems, Access Management, Documentation, Change Management, Backup Management, Patching, and Continuous Improvement. The available positions offer remote work options. The Channel Manager, SMB role is a national position requiring up to 40% travel. The Senior Solutions Architect, GenAI and AWS Service Desk Engineer \[Mexico] are both 100% remote positions. The AWS Service Desk Engineer \[Mexico] position is based in Mexico. Here are some frequently asked questions regarding the available positions at Mission: * **What are the travel requirements for the Channel Manager, SMB role?** The Channel Manager, SMB role requires up to 40% travel. * **What AWS certifications are required?** The AWS Service Desk Engineer \[Mexico] requires an AWS Associate Certification within 90 days of hire. The Senior Solutions Architect, GenAI role requires AWS Certified AI Practitioner Certification within 6 months of hire and AWS Solution Architect - Associate Certification within 6 months of hire, and an additional AWS Specialty or Professional Certification within 1 year of hire. The Channel Manager, SMB role requires an AWS Cloud Practitioner certification to be obtained within 1 year of employment. * **What is the salary range for the Senior Solutions Architect, GenAI role?** The salary range for the Senior Solutions Architect, GenAI role is $125,000 - $171,550 USD. * **Where is the AWS Service Desk Engineer \[Mexico] position located?** The AWS Service Desk Engineer \[Mexico] position is located in Mexico. * **Does Mission use Artificial Intelligence (AI) in the hiring process?** Yes, Mission leverages AI to enhance and streamline aspects of the hiring process, such as resume screening, interview scheduling, and note taking. However, all hiring decisions are made by human reviewers.