Merit Restorations

Construction11-50 employeesWebsite

3

Open Roles

Merit Restorations is a construction company specializing in emergency response, mitigation, and full reconstruction for residential and commercial properties impacted by fire, water, storms, and other disasters. With a company size of 11-50 employees, Merit Restorations operates in the construction industry. Merit Restorations currently has three open positions available: **1. Emergency Response Coordinator (Field Sales)**: This on-site, field-based role involves responding to emergency situations in Northern Virginia and West Virginia. The Emergency Response Coordinator is the initial point of contact for property owners, assessing damage, presenting Merit's services, and securing emergency service agreements. This position requires 24/7 availability and involves building relationships with first responders, plumbers, property managers, and insurance adjusters. **2. Project Director, Dallas, TX**: This hybrid position is a player-coach role for the Dallas, TX area. The Project Director will be responsible for managing their own reconstruction projects, as well as mentoring and supporting Core Claims Project Managers. This role involves project financial ownership, driving operational excellence, and strengthening the performance and readiness of the project management team. **3. Emergency Response Coordinator (Field Sales)**: Similar to the first Emergency Response Coordinator position, this role is a field-based, on-call position operating remotely and responding to emergencies in Northern Virginia and West Virginia. This position also requires 24/7 emergency availability and focuses on emergency response sales and client engagement, which includes securing work authorizations and contracts. Merit Restorations utilizes a variety of technologies. These include CRM systems such as HubSpot and DASH. The Emergency Response Coordinator roles involve the following tech stack: Emergency Response, Sales, Client Engagement, Communication, Organization, Decision Making, Empathy, Negotiation, Documentation, Relationship Building, Problem Solving, Self-Motivation, Discipline, Results-Driven, Team Coordination, and Customer Education. The Project Director position involves using technologies like Project Management, Leadership, Mentoring, Communication, Problem Solving, Analytical Skills, Budget Management, Client Management, Construction Knowledge, Quality Control, Safety Compliance, Teamwork, Negotiation, Time Management, Documentation, and Training. The **Emergency Response Coordinator** positions are field-based roles requiring on-site presence throughout Northern Virginia and West Virginia, and operate remotely in the field with 24/7 availability. The **Project Director** position is a hybrid role, requiring a combination of on-site and remote work. Here are some frequently asked questions about working at Merit Restorations and applying for these positions: **1. What are the requirements for the Emergency Response Coordinator (Field Sales) roles?** The Emergency Response Coordinator roles require a proven ability to perform in fast-paced, high-pressure environments, strong communication skills, and a willingness to work 24/7. Prior experience in restoration, construction, insurance, or outside sales is preferred. A valid driver’s license with a clean driving record and the ability to lift up to 25 lbs are also required. **2. What are the core responsibilities of the Project Director?** The Project Director will manage their own reconstruction projects, supporting the Core Claims Project Managers, and mentoring the project management team. They will be responsible for the project's financial aspects, client management, and quality control. **3. What benefits does Merit Restorations offer?** Merit Restorations offers a benefits package that includes a 401(k) with a match up to 4%, dental, health, life, and vision insurance. The company also provides unlimited PTO, Company Vehicle and Fuel Card, and a Company Phone. **4. Is evening, weekend, and holiday availability required for any of the listed positions?** Yes, evening, weekend, overnight, and holiday availability is required for the Emergency Response Coordinator roles. **5. What is the travel expectation for the Emergency Response Coordinator positions?** Emergency Response Coordinators cover emergency leads within their assigned region and support team coverage as needed. Primary office regions include Northern Virginia and West Virginia. **6. What skills are essential for the Project Director position?** Essential skills for the Project Director include analytical and problem-solving skills, experience in construction, restoration, or related trades, knowledge of building plans and specifications, and strong subcontractor bid solicitation and negotiation skills. **7. Does Merit Restorations provide any specific equipment for the Emergency Response Coordinator roles?** Yes, the Emergency Response Coordinator roles are provided with a company vehicle, a fuel card, and a company phone, along with all other necessary IT equipment.