Madison County Hospital

Madison County Hospital, a facilities services provider with 201-500 employees, is currently hiring. The company is seeking dedicated professionals to join their team. Madison County Hospital has three open positions available: * **Registered Nurse - ICU - Night Shift:** This on-site position offers a sign-on bonus of up to $15,000. The Registered Nurse will be responsible for providing direct and indirect patient care in an ICU setting, communicating with physicians and coworkers, and responding to changes in patient conditions. Responsibilities include performing patient assessments, collecting patient history data, collaborating with patients and their families, administering medications, and creating care plans. The position requires a current Registered Nurse licensure in the State of Ohio, BLS certification within 30 days of employment, and ACLS certification within 6 months of employment. The shift includes weekend and holiday rotations. * **Call Center Supervisor:** This on-site role involves overseeing daily call center operations and managing a team of customer service representatives. Key responsibilities include monitoring call quality, tracking KPIs, providing feedback, and handling escalated customer service issues. The position requires a high school diploma or equivalent, with an Associate or Bachelor's degree preferred, and call center experience or equivalent customer service experience is preferred. Strong supervisory or team lead experience is also preferred. * **Patient Access Technician - Part-time:** This on-site, part-time position is located at the Urgent Care location. The schedule is Friday from 9am to 7pm and Saturday from 9am to 5pm. The pay rate is $16.20 per hour. The Patient Access Technician is responsible for arranging for the pre-registration of inpatients and individuals who have hospital-based outpatient testing or procedures. They must ensure patient information is collected and patients are aware of hospital policies. The job listings highlight the following technologies and skills: * **Registered Nurse - ICU - Night Shift:** Patient Care, Communication, Assessment, Pain Management, Medication Administration, Collaboration, Clinical Interventions, Triage, Documentation, and Legal Compliance. * **Call Center Supervisor:** Supervision, Coaching, Customer Service, Performance Management, Call Quality Monitoring, KPI Tracking, Hiring, Onboarding, Training, Conflict Resolution, Process Improvement, Operational Initiatives, Patient Interaction, Confidentiality, Team Management, and Workflow Efficiency. * **Patient Access Technician - Part-time:** Patient Registration, Insurance Verification, Data Entry, Customer Service, Communication, Compassion, Attention to Detail, Billing Information, Patient Rights, Co-payment Collection, Medical Records, Interpersonal Skills, Problem Solving, Team Collaboration, Time Management, and Organizational Skills. All three positions are on-site. The Patient Access Technician position is part-time, with a specific Friday and Saturday schedule at the Urgent Care location. The Registered Nurse position involves night shift hours. * **What is the sign-on bonus for the Registered Nurse - ICU - Night Shift position?** The sign-on bonus is up to $15,000. * **What certifications are required for the Registered Nurse - ICU - Night Shift position?** Current Registered Nurse licensure in the State of Ohio is required. BLS certification is required within 30 days of employment, and ACLS certification within 6 months of employment. * **What is the required education for the Call Center Supervisor position?** A high school diploma or equivalent is required. * **What is the pay rate for the Patient Access Technician position?** The pay is $16.20 an hour. * **What is the schedule for the Patient Access Technician position?** The schedule is Friday 9am to 7pm and Saturday 9am to 5pm.