Lockstep Technology Group

IT Services and IT Consulting201-500 employeesWebsite

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Open Roles

Lockstep Technology Group is a leading IT solutions provider in the IT Services and IT Consulting industry. With a team of 201-500 employees, Lockstep is currently hiring for three open positions. Lockstep Technology Group has three open positions available: * **Lead Pre-Construction Engineer – AV & Low Voltage:** This on-site role focuses on supporting new construction and renovation projects through cost estimating, technical design development, and pre-construction planning. The Lead Pre-Construction Engineer will be responsible for developing cost estimates, reviewing drawings, designing AV and low-voltage solutions, and collaborating with various teams. A minimum of 5 years of experience in construction estimating and solution architecture for commercial projects is required. * **Benefits Specialist:** This on-site position involves processing enrollments, providing support to employees regarding benefits, and ensuring compliance. Responsibilities include benefits administration, total rewards support, compliance and documentation, and open enrollment support. Candidates should possess 2-3 years of experience in HR, benefits administration, or a related role. * **Director of Managed Services:** This on-site role leads the Managed Services teams, driving consistent and scalable client support operations. This position manages service delivery, client success, team development, and financial management. A minimum of 10 years of experience in IT services with a strong emphasis on managed services delivery is required. The open positions at Lockstep Technology Group utilize the following technologies: * **Lead Pre-Construction Engineer – AV & Low Voltage:** Cost Estimating, Technical Design, Solution Development, Collaboration, Leadership, Risk Management, Quality Assurance, Building Codes, Safety Standards, Sustainable Design, Audio-Visual Systems, Structured Cabling, Video Surveillance, Building Access Control, Intercom Systems, Data Structured Cabling * **Benefits Specialist:** Benefits Administration, Customer Service, Communication Skills, Attention to Detail, HR Compliance, Microsoft Excel, HR Systems, Data Management, Vendor Coordination, Open Enrollment, Total Rewards, Documentation, Troubleshooting, Employee Experience, Reporting, Process Improvement * **Director of Managed Services:** Managed Services Delivery, Client Support, Service Delivery, Operations Management, Team Development, Financial Management, Problem Solving, Communication Skills, Strategic Mindset, Cross-functional Collaboration, Incident Management, Change Management, Client Engagement, Performance Metrics, Resource Planning, Technical Resolution The positions at Lockstep Technology Group have the following work arrangements: * **Lead Pre-Construction Engineer – AV & Low Voltage:** On-site with 55-65% travel required. * **Benefits Specialist:** On-site with less than 10% travel required, office environment * **Director of Managed Services:** On-site with approximately 10% travel. Office environment. Here are some frequently asked questions about working at Lockstep Technology Group and applying for these positions: **1. What benefits does Lockstep Technology Group offer?** Lockstep Technology Group offers competitive compensation, medical, dental, and vision insurance, a 401(k) Plan with a company match, short-term/long-term disability and life insurance, flexible PTO, 8 company-paid holidays and 1 floating holiday, and an Employee Assistance Program (EAP). **2. What are the requirements for the Lead Pre-Construction Engineer position?** The Lead Pre-Construction Engineer role requires 5+ years of experience in construction estimating and solution architecture for commercial projects, a strong understanding of building codes and safety standards, and excellent analytical, negotiation, and communication skills. **3. What are the day-to-day responsibilities of the Benefits Specialist?** The Benefits Specialist processes enrollments, provides support to employees regarding benefits, maintains benefit records, assists with compliance, supports open enrollment, coordinates with vendors, and assists with reporting and HRIS maintenance. **4. What experience is required for the Director of Managed Services role?** The Director of Managed Services role requires 10+ years of experience in IT services with a strong emphasis on managed services delivery, a proven success managing large-scale, multi-location support operations and a strong understanding of industry best practices. **5. Is there a physical requirement for the positions?** Yes, the job descriptions describe that employees may be required to stand, walk, talk, hear and sit for prolonged periods of time using a computer and must be able to lift at least 15 pounds. **6. Is Lockstep Technology Group an equal opportunity employer?** Yes, Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.