Knight's Site Services, Inc.

Events Services51-200 employeesWebsite

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Open Roles

Knight's Site Services, Inc. is a company in the Events Services industry with 51-200 employees. The company is currently hiring for three positions. Knight's Site Services, Inc. is actively recruiting for three roles: * **Customer Service Representative:** This on-site position involves assisting customers with orders, addressing account-related concerns, and coordinating with other departments. The Customer Service Representative will answer incoming calls and emails, input and validate work orders, and follow up on quotes. The schedule is Monday – Thursday; 8:00 AM – 5:00 PM; Friday 7:00 AM – 4:00 PM, with potential for hour variations based on departmental requirements. * **Service Technician:** This on-site role involves operating a company service truck to service portable restrooms, holding tanks, and related equipment. The Service Technician will conduct vehicle inspections, maintain customer communication, and adhere to safety regulations. The position offers a pay range of $21.00 - $26.00 per hour, plus prevailing wage jobs and the work schedule is Monday – Friday, with weekends as needed. * **Outside Sales Representative:** This full-time, on-site position in the Sales department requires managing a book of business and growing sales within a designated territory. The Outside Sales Representative will prospect for new business, conduct site visits, and build relationships with clients. This role offers a base salary of $55,000–$65,000, plus uncapped commission, with a potential total of $125,000+. The company uses a variety of technologies and skills in its operations: * **Customer Service Representative:** Requires proficiency in Microsoft Excel and Microsoft Word, along with strong communication skills and the ability to multi-task. * **Service Technician:** Requires the ability to read and interpret documents and perform basic mathematical calculations. * **Outside Sales Representative:** Requires working knowledge of Microsoft Office and the ability to learn CRM systems. Knight's Site Services, Inc. offers on-site roles for all currently advertised positions. The Customer Service Representative and Outside Sales Representative roles are primarily office-based, while the Service Technician position involves working outdoors. The Outside Sales Representative position requires frequent travel to customer sites, job walks, and networking events. Here are some frequently asked questions about working at Knight's Site Services, Inc., based on the job descriptions: 1. **What are the required qualifications for the Customer Service Representative position?** A High School diploma/GED or equivalent experience, strong communication skills, detail-oriented nature, reliability, trustworthiness, the ability to handle large tasks, and a team player mindset are required. Knowledge of Microsoft products (Excel, Word, and others) and the ability to multi-task are also essential. Prior experience with Tower/AMCS is highly recommended. 2. **What is the salary range for the Service Technician position?** The Service Technician position offers a pay range of $21.00 - $26.00 per hour, plus prevailing wage jobs. 3. **What benefits are offered to eligible employees?** The Service Technician position offers a comprehensive package of benefits for eligible employees including paid time off, 401(K), health insurance, vision insurance, dental insurance, and life insurance. 4. **What are the physical demands of the Service Technician position?** The Service Technician position requires the frequent lifting and/or moving of between 50 pounds and 150 pounds. 5. **What are the physical demands of the Outside Sales Representative position?** The Outside Sales Representative position requires the ability to use hands and fingers, handle or feel, and talk or hear. The employee frequently is required to sit, stand, and walk, sometimes for long distances. The employee is required to reach with their hands and arms. The employee may frequently also stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 50 pounds. 6. **What is the work environment like for the Service Technician position?** The Service Technician is regularly exposed to outside weather conditions (in some cases extreme heat/cold), moving mechanical parts, fumes, or airborne particles. The noise level in the work environment is usually loud. 7. **What does the Outside Sales Representative role involve?** The Outside Sales Representative will manage a portfolio of customers, prospect and close new business, conduct site visits, build strong relationships, and provide accurate proposals.