Irth Solutions
Irth Solutions is a software development company. The company has 51-200 employees. Irth Solutions currently has three open positions: * **Customer Success Manager:** This on-site role focuses on post-implementation customer outcomes. The Customer Success Manager will guide adoption, help customers align product usage to business goals, and empower them to derive measurable value from Irth’s solutions. Responsibilities include owning customer adoption, value realization, and overall health across assigned accounts, conducting success calls and health reviews, and collaborating with internal teams to provide structured feedback and share health insights. Candidates must have 3+ years of experience in Customer Success, Technical Account Management, or SaaS client-facing roles, with strong analytical and communication skills. * **Développeur (euse) Full-Stack Node.js et React:** This is a remote position. The Développeur (euse) will be responsible for designing and implementing new features, participating in the technological evolution of the platform, and ensuring the quality and performance of the application. The candidate will work with Node.js, React, JavaScript, HTML, CSS, SQL, and other technologies like TypeScript, Postgresql, MongoDb, ElasticSearch, Mocha, Puppeteer, Eslint, AWS, Docker, and GitLab. A minimum of 5 years of experience in a similar position is required, along with fluency in French and English. * **Distinguished Engineer:** This is a remote role for the Distinguished Engineer, who will provide technical leadership. Responsibilities include leading advanced research initiatives, serving as a subject matter expert, organizing training sessions, and supporting career development for engineering team members. The Distinguished Engineer will also define a long-term innovation strategy, develop technical roadmaps, evaluate new technologies, and collaborate with various teams to translate business requirements into technical specifications. The ideal candidate will have a Master’s degree or Ph.D. in Computer Science, Engineering, or a related field, and 10+ years of experience in software engineering, research and development, preferably within the SaaS or utilities industry. The company utilizes a variety of technologies. The Customer Success Manager role involves customer success and analytics tools such as ClientSuccess, Salesforce, Power BI, and the Microsoft 365 suite. The Développeur (euse) Full-Stack role involves technologies such as Node.js, React, JavaScript, HTML, CSS, SQL, TypeScript, Postgresql, MongoDb, ElasticSearch, Mocha, Puppeteer, Eslint, AWS, Docker, and GitLab. The Distinguished Engineer role will be involved with Software Architecture, Cloud Computing, Data Analytics, and Emerging Technologies. Irth Solutions offers both on-site and remote work arrangements. The Customer Success Manager role is on-site. The Développeur (euse) Full-Stack Node.js et React and Distinguished Engineer roles are fully remote. **Q: What benefits are offered at Irth Solutions?** A: Irth Solutions offers a highly competitive salary, generous medical, dental, & vision insurance coverage, 401k with company match, an unlimited PTO policy, and 8 company-paid holidays. **Q: What are the primary responsibilities of the Customer Success Manager?** A: The Customer Success Manager is responsible for driving adoption, enablement, and value realization across assigned accounts, conducting success calls and health reviews, and acting as a strategic connector between customers and internal teams. **Q: What is the primary language requirement for the Développeur (euse) Full-Stack Node.js et React position?** A: Fluency in both French and English is required for this role. **Q: What is the required experience for the Distinguished Engineer position?** A: The Distinguished Engineer position requires 10+ years of experience in software engineering, research and development, or related fields. **Q: What is the probation period for the Développeur (euse) Full-Stack Node.js et React position?** A: The probation period for this position is 3 months.
About the Company
Companies in the energy, gas utility, electric utility, municipality, contract locator, telecom and media industries have trusted Irth to enhance the resilience of their critical network infrastructure with our market-leading SaaS cloud-based technology for managing 811 tickets, land rights, and risk. We’ve accumulated best practices, data, and experience over nearly three decades serving the needs of this market, and we continue to build additional solutions, offerings, and apps to help our customers maintain and manage risks on their network infrastructure. By taking advantage of the best technology available, we help our customers address the expanding threats they face today.
Quick Facts
Open Positions
3irth Solutions, a leading provider of cloud-based solutions that improves the resiliency of critical infrastructure, including its flagship 811 ticket management system “UtiliSphere”, is hiring an Acc...
As a Customer Success Manager (CSM), you will serve as the primary owner of post-implementation customer outcomes. You’ll guide adoption, help customers align product usage to business goals, and empo...
Boréalis s'est joint à Irth Solutions en octobre 2025. Nous offre à nos clients une solution SaaS unique pour superviser toutes leurs activités de gestion des parties prenantes et des modules suppléme...