Green Meadows Farms

Green Meadows Farms, operating in the Alternative Medicine industry, is currently hiring. The company has a workforce of 51-200 employees. Green Meadows Farms has three open positions currently available: **1. Guest Services Associate - Cannabis:** This on-site position involves working and managing POS stations to sell medical and recreational products, as well as covering the medical desk. Responsibilities include advising customers on suitable cannabis products, correctly labeling products, educating customers on safe usage, verifying identification, processing payments, staying updated on product lines and industry trends, maintaining a clean and organized dispensary, taking inventory, and potentially participating in closing activities for the inventory vault area. This role also involves following company SOPs based on the CCC Regulations for the State of Massachusetts and supporting GMF's marketing initiatives. Minimum requirements include 1+ years of customer-facing experience in the Retail or Hospitality Industries, as well as comfort working with computers, preferably retail POS systems. Candidates should also demonstrate an ability to learn and understand cannabinoids and the endocannabinoid system. Preferred qualifications include the ability to speak more than one language (preferably Spanish) and a foundational understanding of sales and upselling products. **2. Lead Guest Services Associate - Cannabis:** This on-site role involves managing POS stations to sell medical and recreational products. The Lead Guest Services Associate directly supports the Dispensary Manager with day-to-day operations with the retail team. Responsibilities include advising customers on cannabis products, educating customers, verifying identification, processing payments, staying informed of product lines and industry trends, de-escalating customer issues, maintaining the dispensary’s cleanliness, recommending changes to SOPs, taking inventory, handling cash, and opening/closing retail procedures. This role also involves training team members, facilitating employee discounts and returns, ensuring retail operations are efficient, and supporting the GM in recruiting, interviewing, onboarding, performance reviews, and disciplinary actions. The ideal candidate will take the lead on sales initiatives and support retail enhancements. Requirements include 2+ years of experience in Cannabis retail, 3+ years of customer-facing experience in the Retail or Hospitality Industries, and 1+ year in a leadership position. Candidates must be comfortable working with computers, preferably retail POS systems, and have the ability to learn about cannabinoids. The ability to speak multiple languages (preferably Spanish) and a foundational understanding of sales and upselling of products are preferred. **MUST HAVE A FLEXIBLE SCHEDULE AND BE ABLE TO WORK NIGHTS AND WEEKENDS.** **3. Guest Services Associate - Cannabis:** This on-site position involves working and managing POS stations to sell medical and recreational products, as well as covering the medical desk. This role shares the same core responsibilities as the other Guest Services Associate positions: advising customers, labeling products, educating customers, verifying IDs, processing payments, keeping abreast of product information, maintaining dispensary cleanliness, taking inventory, and performing cleaning duties. The role also requires the ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts, and engaging and supporting GMF’s marketing initiatives. Minimum requirements include 1+ years of customer facing experience in the Retail or Hospitality Industries and comfort working with computers, preferably retail POS systems. Candidates should also demonstrate the ability to learn about cannabinoids. Preferred experience includes the ability to speak more than one language (preferably Spanish) and upselling of products. **MUST BE ABLE TO WORK NIGHTS AND WEEKENDS** The job postings mention the use of several technologies. These include Customer Service, Cannabis Knowledge, POS Systems, Inventory Management, Sales, Education, Communication, Cleaning, Teamwork, and Regulatory Compliance. All currently advertised positions are on-site roles. Here are some frequently asked questions about working at Green Meadows Farms and the available positions: **1. What are the primary responsibilities of a Guest Services Associate?** Guest Services Associates advise customers on product selection, educate customers on safe usage, verify customer identification, process payments, stay informed on product information, maintain dispensary cleanliness, and take inventory. **2. What experience is required for the Lead Guest Services Associate position?** The Lead Guest Services Associate position requires 2+ years of experience in Cannabis retail, 3+ years of customer-facing experience, and 1+ year in a leadership position. **3. What are the working conditions for these roles?** All roles require on-site presence and the ability to work weekdays, weekends, and holidays. **4. What are the physical requirements for the Guest Services Associate role?** The physical requirements include standing, sitting, walking, communicating effectively, using hands for simple grasping and fine manipulations, bending, squatting, crawling, climbing, reaching, lifting, carrying, pushing or pulling medium weights up to 75 pounds and being around moving machinery, as well as potential exposure to changes in temperature and humidity, and to dust, fumes and gases. **5. What is the minimum age requirement for employment?** Applicants must be a minimum of 21 years of age. **6. What are the requirements related to legal compliance?** Candidates must be authorized to work in the United States and obtain a State Agent Card. They must also be and remain compliant with all legal or company regulations for working in the industry, and pass all required background checks. **7. Are there any specific schedule requirements?** Both the Guest Services Associate and Lead Guest Services Associate positions require a flexible schedule, with the ability to work nights and weekends.