Gifthealth

Technology, Information and Internet501-1,000 employeesWebsite

3

Open Roles

Gifthealth, a company in the Technology, Information and Internet industry, with 501-1,000 employees, is currently hiring. The company focuses on revolutionizing the healthcare experience. Gifthealth has three open positions available: * **Resolution Specialist Lead:** This hybrid position, based in Columbus, OH, involves guiding the day-to-day activities of the Resolution Specialist team, handling complex patient concerns, and improving team performance. Available shifts include 11 am-7 pm, 12 pm-8 pm, and 1 pm-9 pm. The role requires a Bachelor’s degree in Healthcare Administration, Business, or a related field (or equivalent work experience) along with a minimum of 3 years in a patient support or customer service role, with at least 1 year of supervisory or team lead experience. * **Pharmacy Technician Trainer:** This on-site, full-time role focuses on designing and conducting training programs for pharmacy technicians. The Pharmacy Technician Trainer will ensure proficiency in duties, adherence to company standards, and compliance with regulatory requirements. The position requires a high school diploma and Pharmacy Technician Certification. * **Production Lead:** This on-site, full-time position is responsible for managing production floor operations. This role requires at least 3 years of experience in production, warehouse, or logistics, with leadership or lead experience strongly preferred. The job postings highlight the following technologies and skills: Team Leadership, Coaching, Escalation Management, Process Improvement, Compliance, Reporting, Interpersonal Skills, Communication Skills, Organizational Skills, Zendesk, CRM Tools, Microsoft Office Suite, Pharmacy Systems, Healthcare Operations, Customer Service, Training, Pharmacy Operations, Regulatory Compliance, Curriculum Development, Mentoring, Customer Service, Assessment, Instructional Skills, Professional Development, Team Collaboration, Record Keeping, Medication Dispensing, Continuous Improvement, Education, Certification, Production Management, Workflow Coordination, Problem Solving, Quality Assurance, Safety Compliance, Performance Tracking, Training, Mentoring, Organizational Skills, Attention to Detail, Adaptability, Dependability, Computer Proficiency, and Motivation. Gifthealth offers both hybrid and on-site work environments. The Resolution Specialist Lead position is hybrid in Columbus, OH, with a full-time schedule, while the Pharmacy Technician Trainer and Production Lead positions are on-site and full-time. The on-site roles are based in a warehouse environment. Here are some frequently asked questions about working at Gifthealth and the available positions: 1. **What are the required qualifications for the Resolution Specialist Lead position?** The position requires a Bachelor’s degree in Healthcare Administration, Business, or a related field (or equivalent work experience), a minimum of 3 years in a patient support or customer service role, and at least 1 year of supervisory or team lead experience. 2. **What type of experience is required for the Pharmacy Technician Trainer role?** The Pharmacy Technician Trainer position requires experience in curriculum development and training delivery in a healthcare or pharmacy setting and a minimum of 3 years of experience in pharmacy work, with a focus on education or training. 3. **What is the remote policy for the available positions?** The Resolution Specialist Lead position is hybrid. The Pharmacy Technician Trainer and Production Lead positions are on-site. 4. **What are the key responsibilities of the Production Lead?** The Production Lead oversees operations, supports team members, coordinates workflows, solves problems, maintains quality and safety, facilitates transitions, communicates effectively, drives performance, and trains and mentors team members. 5. **What are the essential functions for the Production Lead position?** The Production Lead must be able to stand for at least 8 hours a day, lift up to 30-50 pounds, perform repetitive motions, work on-site, and work in a warehouse environment.