Fox Service Company

Consumer Services11-50 employeesWebsite

3

Open Roles

Fox Service Company, a Southern Home Services Company, is a consumer services company with 11-50 employees. They are currently seeking to fill three open positions. Fox Service Company is hiring for the following on-site positions: * **HVAC Lead Install Technician:** This role involves overseeing the installation, upgrade, and replacement of HVAC systems in residential properties. Responsibilities include leading a team, handling complex installations, providing technical expertise, and ensuring customer satisfaction. Key requirements include 1+ year of HVAC experience, a valid driver's license, EPA certification, and advanced troubleshooting skills. This position requires the ability to lift up to 100 pounds, climb ladders, and work in various environments. Benefits include reliable year-round work, weekly paychecks, paid time off, comprehensive medical, dental and vision benefits, a health savings account, a flexible spending account, growth opportunities, employee discounts, company paid short term life insurance, life insurance, and a company vehicle. * **Customer Service Representative/Dispatcher:** This position involves answering customer inquiries, scheduling appointments, maintaining customer records, and processing payments. The schedule is Monday-Friday with rotating weekends. Candidates should have a minimum of one year of administrative or customer service experience, and knowledge of Microsoft Office. Experience with Service Titan is a plus. The salary range for this role is $20 - $23 per hour. Benefits include reliable year-round work, weekly paychecks, paid time off, comprehensive medical, dental and vision benefits, a health savings account, a flexible spending account, employee discounts, company paid short term life insurance, and life insurance. * **General Manager:** The General Manager will oversee sales, operations, and profit/loss, and grow a high-volume HVAC, Plumbing, and Electrical service business. This role requires at least five years of managerial experience and a proven track record of managing Profit and Loss statements, with a minimum of three years in a similar role. The General Manager will be responsible for creating and implementing strategic plans, managing staff, and ensuring customer satisfaction. Industry knowledge of HVAC, plumbing, and electrical systems, and the ability to use data for decision-making are also required. Experience with Service Titan and CRM software is preferred. This is an Exempt position and offers a generous bonus plan based on performance, an auto allowance, comprehensive medical, dental, and vision benefits, paid training, a discount gym membership, employee discounts, a 401K plan with a match, a flexible spending account, a health savings account, life insurance, paid time off, company paid short term disability, and short term life insurance. The job postings mention the use of several technologies. The Customer Service Representative/Dispatcher position requires knowledge of **Microsoft Office**. The General Manager position highlights **Service Titan** and **CRM Software** as preferred qualifications. The HVAC Lead Install Technician will use HVAC installation tools, and the General Manager must utilize data analysis. All of the current open positions are on-site positions. The HVAC Lead Install Technician role requires working in various environments, including indoor and outdoor settings, attics, and crawlspaces, while the Customer Service Representative/Dispatcher and the General Manager positions work in an indoor office environment. 1. **What benefits does Fox Service Company offer?** Fox Service Company offers benefits including weekly paychecks, paid time off, comprehensive medical, dental and vision benefits, health savings and flexible spending accounts, employee discounts, company paid short term life insurance, and life insurance. The General Manager position also includes a generous bonus plan, an auto allowance, paid training, a discount gym membership, and a 401K plan with a match. 2. **What are the physical requirements for the HVAC Lead Install Technician position?** The HVAC Lead Install Technician role requires lifting up to 100 pounds, climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work. 3. **What experience is required for the Customer Service Representative/Dispatcher role?** The Customer Service Representative/Dispatcher role requires a minimum of one year of administrative or customer service experience in an office setting. 4. **What are the required qualifications for the General Manager position?** The General Manager position requires five years of managerial experience, a proven track record in business-to-consumer sales, and experience in managing profit and loss statements. 5. **How is Southern Home Services committed to diversity and inclusion?** Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. They prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.