Fast Payday Loans - Florida

Fast Payday Loans - Florida, a company in the Public Policy Offices industry, currently has three open positions available. With a company size of 51-200 employees, Fast Payday Loans - Florida is seeking driven individuals to join their team. Fast Payday Loans - Florida is currently hiring for the following roles, all of which are on-site positions: * **Bilingual Customer Service Representative:** This role involves being the first point of contact for customers, providing financial product and service information. Responsibilities include handling multiple tasks while interacting with customers in person and over the phone. Preferred qualifications include 1+ year of phone sales or call center experience, 1+ years of customer service, sales, lending, or collections experience, a teamwork mentality, some college or military experience, a passion for customer service, a general understanding of basic math, and pleasant phone communication skills. Required qualifications include preferred English and Spanish speaking, a High School Diploma or equivalent, the ability to work 40 hours per week including Saturday, satisfactory completion of pre-employment screenings, and a reliable form of personal transportation with a valid Driver’s License. * **Customer Service Representative:** As the first point of contact for customers, this role requires providing financial product and service information. The role involves handling multiple tasks while interacting with customers in person and over the phone. Preferred qualifications include 1+ year conducting Phone Sales or Call Center Experience, 1+ years of Customer Service, Sales, Lending, or Collections experience, a teamwork mentality, some college or military experience, a passion for customer service, a general understanding of basic math, and pleasant phone communication skills. Required qualifications include a High School Diploma or equivalent, the ability to work 40 hours per week including Saturdays, satisfactory completion of pre-employment screenings, and a reliable form of personal transportation with a valid Driver’s License. * **Branch Manager:** This position leads a team of lending professionals to deliver company expectations, focusing on customer retention and coworker development. Preferred experience includes 1-3+ years as a Team Lead or Manager in Title or Payday lending and 1-3+ years of Customer Service, Sales, or Collections experience. Other preferred qualifications include a teamwork mentality developed through team sports and a passion for winning. Required qualifications include a High School Diploma or equivalent, the ability to work 40 hours per week including Saturdays, satisfactory completion of pre-employment screenings, and a reliable form of personal transportation with a valid Driver’s License. The job postings mention the use of the following technologies: Bilingual, Customer Service, Sales, Phone Sales, Call Center Experience, Teamwork, Lending, Collections, Basic Math, Communication, Engagement, Problem Solving, Reliability, Professionalism, Time Management, Adaptability, Attention to Detail, Financial Growth, Customer Retention, Professional Development, Ambassadorship, and Passion for Winning. All three positions are on-site roles, requiring employees to work at the company's physical location. Customer Service Representatives and Branch Managers will be required to work a 40-hour work week, including Saturdays. Every Sunday is off. 1. **What benefits are offered by Fast Payday Loans - Florida?** Employees can expect competitive wages with advancement opportunities, majority company-paid Health, Dental, and Vision insurance, a 401k program, company-paid Life and Disability Insurance, 2 weeks paid vacation, 5 paid holidays, 2 PTO days and 5 sick days. 2. **What are the required qualifications for a Customer Service Representative position?** A High School Diploma or equivalent, the ability to work 40 hours per week including Saturdays, satisfactory completion of pre-employment screenings, and a reliable form of personal transportation with a valid Driver’s License. 3. **What skills are needed for the Bilingual Customer Service Representative role?** The role requires preferred English and Spanish speaking, customer service skills, sales experience, and the ability to handle multiple tasks in person and over the phone. 4. **What is the work schedule for these roles?** All positions require a 40-hour work week, including Saturdays, with every Sunday off. 5. **What kind of experience is preferred for the Branch Manager position?** 1-3+ years as a Team Lead or Manager in Title or Payday lending, and 1-3+ years Customer Service, Sales, or Collections experience.