Exaring AG

Technology, Information and Internet51-200 employeesWebsite

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Open Roles

Exaring AG, operating within the Technology, Information, and Internet industry, is currently seeking talented individuals to join its team. The company, which employs between 51 and 200 people, has three open positions available. Exaring AG is actively hiring for the following roles: * **CRM Manager Mobile & Lifecycle Marketing (w/m/d) in München:** This hybrid role requires a candidate to plan, conceive, and implement CRM campaigns across multiple channels (push, in-app, web, TV-apps). Responsibilities include developing data-driven marketing actions, managing lifecycle marketing with a focus on mobile, and working with the CRM platform Emarsys. The ideal candidate will have experience in CRM or lifecycle marketing, preferably in an app-based environment, with strong analytical skills and MS Office, especially Excel, proficiency. * **Strategic Customer Service Expert (m/w/d) – waipu.tv:** This hybrid role involves supporting the Head of Customer Service. The expert will analyze ticket data, optimize processes around Zendesk (automation, workflows, knowledge management), and ensure the Help section is up to date. The candidate should have experience in customer service, preferably in digital or subscription models, with strong Zendesk knowledge. * **Senior Software Engineer Golang (m/f/d):** This remote position focuses on designing and implementing backend services in Go for content delivery and ad insertion. Responsibilities include building resilient systems optimized for low latency and high throughput, contributing to internal frameworks, and developing APIs. The ideal candidate will have strong experience in backend software development, especially with Golang, and experience with distributed systems, Kubernetes, and Observability Tooling. Exaring AG utilizes a variety of technologies. The specific technologies needed for each role include: * **CRM Manager Mobile & Lifecycle Marketing:** CRM Marketing, Lifecycle Marketing, Data-Driven Marketing, Automation, Personalization, Analytical Thinking, Creativity, Communication Skills, MS Office, Excel, Campaign Performance Analysis, A/B Testing, Customer Experience, Mobile Engagement Strategies, Segmentation, and Emarsys. * **Strategic Customer Service Expert:** Customer Service, Process Optimization, Data Analysis, Zendesk, Communication, Problem Solving, Technical Understanding, Project Coordination, Team Collaboration, Automation, Workflow Management, Knowledge Management, AI Tools, Predictive Analytics, Reporting Tools, Digital Models, and Subscription Models. * **Senior Software Engineer Golang:** Golang, Distributed Systems, Caching, High-Performance Networking, APIs, Event-Driven Systems, Kubernetes, Docker, Infrastructure-as-Code, Observability Tooling, Linux, Debugging, Ad-Tech, Streaming, and Content Delivery Systems. Exaring AG offers varied work arrangements, including hybrid and remote options. The CRM Manager and Customer Service Expert roles are hybrid positions, requiring a combination of office and remote work. The Senior Software Engineer Golang position is remote, with potential for quarterly visits to the main office in Munich. The company has an office in the Munich area. Here are some frequently asked questions about working at Exaring AG and applying for open positions: * **How do I apply for a position at Exaring AG?** The job listings describe the application processes. For the CRM Manager and Strategic Customer Service Expert roles, the process includes initial video calls. The Senior Software Engineer has a four-step process, which starts with a Talent Screening. * **What kind of work environment can I expect?** Exaring AG offers a hybrid work environment for some roles and fully remote for others. * **What kind of benefits does Exaring AG offer?** Benefits include a comprehensive insurance package, flexible learning budgets, EGYM Wellpass, and the possibility of home office. * **What are the requirements for the Senior Software Engineer position?** Candidates need strong experience in backend software development with Go, an understanding of distributed systems, and experience with Kubernetes and observability tooling. * **What are the responsibilities for the Customer Service Expert Role?** The responsibilities include analyzing ticket data, optimizing processes around Zendesk, and ensuring the Help section is up-to-date. * **Where is the main office?** The main office is in Munich. * **What does the hiring process look like for the Senior Software Engineer position?** The hiring process includes a Talent Screening, Technical Interview, a meeting with the CTO, and a team meeting.