Empeople Credit Union

Empeople Credit Union, operating within the Financial Services industry, is currently seeking to fill open positions. With a company size of 51-200 employees, Empeople Credit Union is an equal opportunity employer. Empeople Credit Union has three open positions available. The Member Relationship Officer role, based on-site, involves delivering exceptional member experiences and handling financial needs within a retail branch lobby. Responsibilities include greeting members, processing account transactions, managing account maintenance, and resolving member inquiries. The position requires educating members on products and services, as well as encouraging the use of self-service options. The salary range for this position is between $43,452 and $65,178 USD per year. The required education is a high school diploma or GED and two years of related teller, customer service, and cash handling experience. This role requires being a Notary Public and a candidate must be bondable and have an acceptable credit history. The Member Relationship Officer must be able to work weekend hours. There are two Relationship Manager (Personal Banker) roles open. These hybrid positions focus on sales and relationship management to attract and retain members. Key responsibilities include lending, resolving member issues, and providing ongoing financial guidance. The Relationship Manager also works to increase brand visibility. The salary range for this position is between $49,878 and $74,766 USD per year. A Bachelor’s degree from a four-year college or university is preferred, or seven years of applicable and verifiable experience offering financial guidance and relationship building is acceptable. Proficiency with Office 365 software is required. The Relationship Manager must be bondable, have an acceptable credit history, and meet Safe Act Requirements for NMLS. The roles require knowledge of various technologies and skills. The Member Relationship Officer role utilizes Customer Service, Communication Skills, Mathematical Skills, Reasoning Ability, Cash Handling, Account Maintenance, Problem Solving, Financial Software, Digital Banking, Notary Services, Team Collaboration, Confidentiality, Regulatory Compliance, Member Education, Time Management, and Attention to Detail. The Relationship Manager positions require Sales, Relationship Management, Financial Guidance, Problem Solving, Networking, Presentation Skills, Customer Service, Analytical Reasoning, CRM Systems, Office 365, and Compliance skills. The Member Relationship Officer position is an on-site role. The Relationship Manager positions are hybrid, offering a combination of remote and in-person work. Here are some frequently asked questions about working at Empeople Credit Union, based on the job listings: 1. **What is the remote policy for the available positions?** The Member Relationship Officer role is on-site, and the Relationship Manager positions are hybrid. 2. **What are the required qualifications for a Member Relationship Officer?** Candidates must possess a high school diploma or GED and two years of related teller, customer service, and cash handling experience. 3. **What are the required qualifications for a Relationship Manager?** A Bachelor's degree (B.A.) from a four-year college or university is preferred, or seven years of applicable and verifiable experience offering financial guidance and relationship building is acceptable. Proficiency with Office 365 software is also required. 4. **Are there any benefits offered?** Yes, Empeople Credit Union offers Health, Dental & Vision Benefits, a bonus opportunity, a 401(k) with match and profit sharing, and flexible time off. 5. **What is the employment at-will policy?** Employment at Empeople Credit Union is at will. Employees may resign from Empeople Credit Union as they choose. Similarly, Empeople Credit Union may terminate an employee at any time, with or without notice or cause.