El Pollo Loco

Restaurants5,001-10,000 employeesWebsite

Open Roles

El Pollo Loco is a restaurant company operating in the restaurant industry. With a workforce of 5,001-10,000 employees, the company is currently hiring for a variety of roles. As of the information provided, El Pollo Loco has 65 open positions. Here are descriptions of some of the roles: * **Cybersecurity Analyst:** This hybrid position involves monitoring, investigating, and responding to security incidents. Responsibilities include managing enterprise security tools such as EDR/MDR, Privileged Access, Network Security, Email & Data Security, Vulnerability & Auditing, and Endpoint & Monitoring. The role requires assisting with PCI/SOX audit readiness, recommending security best practices, and collaborating with IT teams. Candidates are expected to have a bachelor's degree in IT, Computer Science, or a related field, along with at least two years of experience in information security. Security-related certifications are preferred. * **Cook (Grill Master):** This on-site role is responsible for creating a guest experience by preparing grilled and hot food items, following company standards for preparation and presentation. Responsibilities include preparing, marinating, seasoning, cooking, stocking, and rotating chicken and other grilled proteins. Cooks must also inspect raw proteins, clean and sanitize work areas, and obtain Food Handler Certification promptly upon hire. * **General Manager:** On-site position. The General Manager is fully accountable for the comprehensive operations of an El Pollo Loco restaurant. Responsibilities include leading initiatives to provide exceptional and consistent customer and team member experiences. This position also ensures adherence to all El Pollo Loco policies, procedures, and standards while working to meet or exceed sales and profitability targets. * **Cook (Grill Master):** This on-site role involves creating a "Best in Class" guest experience at El Pollo Loco by preparing grilled and hot food items, following company standards. The Grill Master prepares, marinates, seasons, cooks, stocks, and rotates chicken and other grilled proteins. They receive orders, cut cooked chicken, arrange proteins, monitor holding times, ensure proper serving temperatures, inspect raw proteins, and maintain a clean work area. Food Handler Certification is required upon hire. * **District Manager:** This on-site position is responsible for overseeing the operations of multiple restaurant locations. Duties include leading, coaching, and developing restaurant leadership teams. Responsibilities include implementing operational standards, analyzing performance, and collaborating with teams. The role requires a valid driver's license. * **Cook (Grill Master):** The on-site Grill Master prepares grilled and hot food items while creating "Best in Class" guest experiences by following company standards. They prepare, marinate, season, cook, stock, and rotate grilled proteins, and ensure cooked proteins are at the proper serving temperature. * **Service Team Member:** An on-site role to provide customer service. Responsibilities include preparing food, maintaining cleanliness, and greeting guests. Service Team Members assist with orders, process transactions, and use suggestive selling. Obtaining a Food Handler Certification is required. * **Director of Risk:** This hybrid position will own the company's risk management program and strategy. Responsibilities include overseeing general liability and workers' compensation claims, building training programs, and controlling the total cost of risk. Candidates should have at least ten years of experience in risk management, claims, safety, and/or asset protection and possess a valid driver's license. Based on the job descriptions provided, El Pollo Loco utilizes several technologies and platforms. The Cybersecurity Analyst role mentions experience with: * EDR/MDR (SentinelOne) * Privileged Access (CyberArk, BeyondTrust) * Network Security (Palo Alto, Prisma Access, Imperva, Secure Browser) * Email & Data Security (Mimecast, Barracuda, TrustArc, DMARC, PII Tools, DLP) * Vulnerability & Auditing (Nessus, ADAudit) * Endpoint & Monitoring (Tanium, Atera) Other roles involve technologies such as cooking, food preparation, and restaurant operational tools. El Pollo Loco offers a variety of work arrangements. Some positions, like the Cybersecurity Analyst and Director of Risk, have a hybrid work schedule. Other positions, such as the Cook, General Manager, and Service Team Member, are on-site roles. * **What benefits are offered to employees?** Employees may receive competitive pay and bonuses, medical, dental, and vision insurance, 401(K) plan with match and immediate vesting, and paid vacation, sick pay, and 12 paid holidays. Some positions also offer a Dine Out Card and discounts on theme parks, movie tickets, sports events, and hotels. * **What are the requirements for the Cook (Grill Master) position?** A Grill Master prepares grilled items and hot food items, inspects raw protein, cleans work areas, and obtains a Food Handler Certification. * **What is the work arrangement for the Cybersecurity Analyst?** The Cybersecurity Analyst position has a hybrid work schedule. * **What certifications are required for the General Manager role?** The General Manager must obtain Serve Safe Certification. * **What are the requirements for the District Manager position?** A District Manager must possess a valid driver's license. * **What are the requirements for the Director of Risk role?** The Director of Risk must have a valid driver's license. * **What is the work environment for the Service Team Member?** The Service Team Member is an on-site role.

About the Company

In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.

Quick Facts

Founded

1980

About the Company

Quick Facts

Open Positions

Frequently Asked Questions