Courtyard Las Vegas

Courtyard Las Vegas, a company in the hospitality industry, is currently hiring for multiple positions. With a company size of 10,001+ employees, Courtyard Las Vegas offers opportunities for those seeking a career in the hotel sector. Courtyard Las Vegas has three open positions available. These roles are on-site positions and include: * **House Attendant:** Responsible for maintaining the cleanliness of assigned areas and equipment, this role also involves delivering items to guestrooms and assisting with luggage. Key responsibilities include floor buffing, carpet shampooing, handling lost and found items, and ensuring overall guest satisfaction. The role requires a high school diploma or equivalent, with experience in a hotel or related field being preferred. Candidates must be able to lift up to 100 pounds occasionally and have strong communication skills. * **Operations Supervisor:** This role involves planning and directing operations to improve productivity and efficiency. The Operations Supervisor assists the Assistant General Manager and General Manager with managing Front Office and Food & Beverage operations, in addition to supporting other departments. Applicants need a minimum of 3 years of progressive experience in a hotel or related field or a relevant degree with experience. Previous supervisory experience is required. * **Front Desk Agent:** The Guest Service Agent provides service to guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position also requires making Starbucks drinks for guests upon request. Responsibilities include greeting guests, handling inquiries, processing reservations, and operating the front desk computer system. A high school diploma or equivalent is required, with previous hotel experience and customer service experience being preferred. The roles at Courtyard Las Vegas utilize various technologies and skills. The House Attendant role utilizes skills in Cleaning, Guest Service, Communication, Luggage Assistance, Emergency Procedures, Equipment Maintenance, Carpet Shampooing, and Floor Buffing. The Operations Supervisor role involves Operations Management, Customer Service, Team Leadership, Problem Solving, Communication, Multitasking, Training, Coaching, Report Preparation, Guest Relations, Inventory Management, Time Management, Attention to Detail, Conflict Resolution, Hospitality Standards, and Night Audit. The Front Desk Agent position requires skills in Customer Service, Communication, Multitasking, Problem Solving, Cash Handling, Computer Skills, Hospitality Knowledge, Time Management, Attention to Detail, Teamwork, Flexibility, Initiative, Grooming Standards, Emergency Procedures, Starbucks Drink Preparation, and PBX Operation. All three positions, House Attendant, Operations Supervisor, and Front Desk Agent, are on-site roles at Courtyard Las Vegas, located at 5845 Dean Martin Drive, Las Vegas, NV 89118. Here are some frequently asked questions about working at Courtyard Las Vegas, based on the job postings: 1. **Where is Courtyard Las Vegas located?** The hotel is located at 5845 Dean Martin Drive in Las Vegas, Nevada. 2. **What are the required qualifications for the Operations Supervisor position?** The Operations Supervisor role requires at least 3 years of progressive experience in a hotel or a related field, a 2-year college degree and a minimum of 3 years of progressive experience in a related field, or a 4-year degree and a minimum of 1 year of progressive experience in a related field, as well as previous supervisory responsibilities. 3. **What skills are necessary for the Front Desk Agent position?** The Front Desk Agent needs skills in customer service, communication, multitasking, problem-solving, cash handling, computer skills, hospitality knowledge, and more. They must also be able to prepare Starbucks drinks. 4. **Are long hours required for any of these positions?** Long hours are sometimes required for the Operations Supervisor and Front Desk Agent roles. 5. **What kind of physical demands are required for the House Attendant position?** The House Attendant must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. They must also be able to stand during the entire shift. 6. **Who is the parent company of Courtyard Las Vegas?** Courtyard Las Vegas is managed by Highgate Hotels. 7. **Is previous experience required for the Front Desk Agent Position?** While not always a requirement, experience in a hotel or related field is preferred for the Front Desk Agent position.