Courtyard by Marriott Hampton Coliseum Central

Courtyard by Marriott Hampton Coliseum Central is currently hiring for several positions. If you are seeking a career in hospitality, explore the opportunities available at this hotel. Courtyard by Marriott Hampton Coliseum Central has three open positions: * **Bistro Server Part Time:** This on-site position requires a Bistro Server to maintain a positive environment providing fast, efficient, and friendly service. The Bistro Server is responsible for ensuring a total quality experience for both guests and team members. Qualifications include a High School diploma or GED, computer skills (Microsoft Office preferred), and previous food and beverage experience (Micros POS preferred). A minimum of 1-2 years of food and beverage experience is preferred. * **Night Audit Full Time:** This on-site position involves high guest contact and is the first point of contact for all guests. The Night Auditor assists with check-in and check-out, answers and processes phone calls, and handles special requests. The Night Auditor reconciles daily activity and closes all accounts. A High School diploma or GED is required. Computer skills (Microsoft Office preferred) and experience with hotel systems are preferred. A minimum of 1-2 years of experience as a Guest Service Agent is preferred. * **Front Desk Agent Full Time:** The Front Desk Agent is an on-site position and is responsible for assisting guests with check-in and check-out, answering and processing phone calls, and handling all special requests. The Front Desk Agent maintains positive guest relations. A High School diploma or GED is required. Computer skills (Microsoft Office preferred) are required. Experience with hotel property management systems is preferred. A minimum of 1-2 years of experience as a Guest Service Agent is preferred. The following technologies and skills are listed in the job descriptions: * Food Service * Customer Service * Communication Skills * Cash Handling * Food Safety * Barista Skills * Multi-tasking * Teamwork * Microsoft Office * POS Systems * Physical Stamina * Attention to Detail * Time Management * Problem Solving * Professionalism * Integrity * Hotel Systems * Guest Relations * Sales Skills * Knowledge of Local Area * Report Generation * Auditing * Conflict Resolution * Emergency Response * Confidentiality * Organization * Multitasking The Bistro Server, Night Audit, and Front Desk Agent positions are on-site positions. The work environment for the Night Audit and Front Desk Agent involves the front office and all areas of the hotel. These roles involve working under variable temperature conditions and noise levels, in both indoor and outdoor settings. * **What are the core values at Courtyard by Marriott Hampton Coliseum Central?** The core values are: Team First, Own It, Relationship Oriented, Professionalism, and Integrity/Honesty. * **What is the remote policy for the open positions?** All three currently open positions, Bistro Server, Night Audit, and Front Desk Agent, are on-site. * **What kind of experience is preferred for the Night Audit position?** A minimum of 1-2 years of experience as a Guest Service Agent is preferred. * **What is expected of employees in the role of the Front Desk Agent?** The Front Desk Agent is expected to maintain positive guest relations and provide excellent customer service. They are also expected to resolve guest complaints and ensure guest satisfaction. * **What qualifications are required for the Bistro Server position?** Qualifications include a High School diploma or GED, computer skills, and food & beverage experience. * **What type of schedule is expected of the Night Audit position?** The Night Audit is expected to work a varied schedule that includes nights, weekends, and holidays. * **What tasks are performed by the Night Auditor?** The Night Auditor is responsible for auditing all charges, reconciling daily activity, closing accounts, and preparing daily reports.