Content Guru

Software Development501-1,000 employeesWebsite

3

Open Roles

Content Guru is a software development company. It is a leading global provider of enterprise cloud Customer Experience (CX) and contact center solutions. Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe, with offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US. The company has between 501-1,000 employees. Content Guru currently has three open positions. 1. **Account Executive - Enterprise:** This hybrid role is for a dynamic and strategic Account Executive to join the US sales team. Key responsibilities include achieving sales targets, developing account plans, and building relationships with clients. The position requires a minimum of 5 years’ experience closing complex B2B deals in SaaS, cloud, or IT services. The role is remote with required visits to the Reston, Virginia office and includes travel to client sites, trade shows, and partner events. Due to the security-sensitive nature of the work in the US, this role is restricted to US nationals. 2. **Account Manager:** Content Guru is seeking a proactive and commercially minded Account Manager to support and grow key customer relationships. The Account Manager will be based in the Reston, Virginia head office with some travel to client sites. The role includes managing all aspects of assigned customer accounts, identifying upsell opportunities, and ensuring customer satisfaction. A minimum of 3 years’ experience in enterprise account management is required, preferably in SaaS. 3. **Account Executive – Public Sector:** This hybrid role requires a dynamic and strategic Account Executive to help expand Content Guru's presence across government, public safety, and broader public sector markets. This remote position will also require visits to the Reston, Virginia office. Key responsibilities include achieving sales targets within the public sector, building relationships with stakeholders, and managing expectations throughout the sales process. This role requires a minimum of 5 years’ experience closing complex B2B deals, with at least 2 years in the US public sector market. Due to the security-sensitive nature of the work in the US and in order to maintain the company's FedRAMP High certification, this role is restricted to US nationals only. Content Guru's job descriptions mention the following technologies and skills: SaaS Sales, Cloud Sales, B2B Sales, Account Planning, Negotiation, Consultative Selling, CRM Tools, Sales Forecasting, Communication, Presentation Skills, Detail-Oriented, Commercial Mindset, SaaS, Cloud Services, IT Services, Account Management, Customer Engagement, Relationship Management, Revenue Growth, Upselling, Cross-Selling, Customer Success, Customer Success, Technical Knowledge, and Industry Knowledge. The positions also list experience with Healthcare Sales, Utilities Sales, Government Sales, Public Sector Knowledge, and Government Procurement. The Account Executive - Enterprise and Account Executive – Public Sector roles are hybrid positions, requiring remote work with occasional visits to the Reston, Virginia office, as well as travel to client sites, trade shows, and partner events. The Account Manager role is on-site at the Reston, Virginia, head office with some travel to client sites. 1. **What is the location for the open positions?** The Account Manager position is based in the Reston, Virginia, head office. Both Account Executive roles are remote but require occasional visits to the Reston, Virginia, office and travel to client sites. 2. **What kind of experience is required for the Account Executive - Enterprise role?** The Account Executive - Enterprise role requires a minimum of 5 years’ experience closing complex B2B deals in SaaS, cloud, or IT services. 3. **What kind of experience is required for the Account Manager role?** The Account Manager role requires a minimum of 3 years’ experience in enterprise account management, preferably in SaaS. 4. **What are the key responsibilities of the Account Executive – Public Sector role?** The key responsibilities include achieving and exceeding sales targets, developing and executing strategic account plans, building long-term relationships, and leading and contributing to RFP responses. 5. **What is the remote policy for the Account Executive – Public Sector role?** The Account Executive – Public Sector role is remote, but you will be expected to visit Content Guru's Reston, Virginia office as and when required. 6. **Are the Account Executive roles restricted to specific individuals?** Yes, due to the security-sensitive nature of the work in the US, and in order to maintain the company's FedRAMP High certification, both Account Executive roles are restricted to US nationals only.