Clinical Architecture

Clinical Architecture is an IT Services and IT Consulting company with 51-200 employees. The company is currently hiring, with three open positions available. Clinical Architecture has three open positions: * **Client Service Analyst:** This on-site role is located in the Indianapolis, IN area, specifically at the Carmel, IN Headquarters. The Client Service Analyst engages with clients to provide support and enhance their experience. Responsibilities include collaborating with the Client Success Manager, becoming a product expert, educating clients on product features, analyzing product configurations, identifying improvement areas, proactively broadening client knowledge, documenting client utilization, translating client needs, responding to inquiries, and collaborating with internal teams to troubleshoot issues. Applicants must be authorized to work in the U.S. without sponsorship. The role requires a minimum of 4+ years of experience in SaaS, software support, or client success. Previous software, data analysis, analytics, and/or informatics experience is also required. * **Executive Assistant to the Chief Executive Officer:** This on-site position at the Carmel, IN Headquarters requires a highly organized, detail-oriented, and proactive individual to support the Chief Executive Officer. Responsibilities include organizing the CEO's workflow, managing the calendar, preparing meeting materials, coordinating logistics, overseeing administrative policies, drafting responses, reviewing content, assisting with social media, and providing administrative support. Applicants must be authorized to work in the U.S. without sponsorship. A high school diploma or equivalent is required. * **Software Test Engineer:** This on-site position is located in the Indianapolis, IN area. The Software Test Engineer will validate windows and web-based applications. The role involves analyzing requirements, creating test cases, manual test execution, communicating findings, and documenting defects. The Software Test Engineer is responsible for ensuring the code's correctness and that the software functions according to business requirements. Applicants must be authorized to work in the U.S. without sponsorship. An Associate degree in Computer Science, Information Technology, or equivalent work experience is required, along with 3+ years experience testing applications for usability, functionality, and performance. The technology stack for these positions includes: * **Client Service Analyst:** Client Engagement, Software Support, Data Analysis, Communication Skills, Problem Solving, Product Knowledge, Client Satisfaction, Documentation, Collaboration, Continuous Learning, Healthcare Knowledge, Software Performance Optimization, Best Practices, Troubleshooting, Virtual Technology, and Actionable Insights. * **Executive Assistant to the Chief Executive Officer:** Organizational Skills, Interpersonal Skills, Problem-solving Skills, Communication Skills, Project Management, Confidentiality, Initiative, Detail-oriented, Proactive, Time Management, Microsoft Office Suite, Healthcare Knowledge, Information Technology Knowledge, and Engineering Knowledge. * **Software Test Engineer:** Software Testing, SQL, API Testing, Analytic Skills, Problem-solving Skills, Communication Skills, Attention to Detail, Team Player, Self-motivated, Exploratory Testing, Regression Testing, Load Testing, System Testing, Process Improvement, Usability Testing, Functionality Testing, and Performance Testing. The Client Service Analyst, Executive Assistant to the Chief Executive Officer, and Software Test Engineer positions are all on-site roles based at the Clinical Architecture Headquarters in Carmel, IN. The company strives to offer flexibility while maintaining work-life balance and uninterrupted business operations. Here are some frequently asked questions about working at Clinical Architecture and applying for these positions: * **What are the required work arrangements for these positions?** All three positions (Client Service Analyst, Executive Assistant, and Software Test Engineer) are on-site positions located at the Carmel, IN headquarters. * **Is sponsorship available for these roles?** No, applicants must be authorized to work in the U.S. without sponsorship. * **What kind of experience is required for the Client Service Analyst position?** A minimum of 4+ years of experience in SaaS, software support, or client success is required. * **What are some key skills for the Executive Assistant to the CEO position?** The role requires strong organizational and interpersonal skills, problem-solving abilities, and communication skills. * **What qualifications are necessary for the Software Test Engineer role?** An Associate degree in Computer Science, Information Technology, or equivalent work experience is required, along with 3+ years experience testing applications for usability, functionality, and performance.