Brown's Hotel
Brown's Hotel, a part of the Rocco Forte Hotels group, is a prestigious landmark in London's hospitality industry. As London's first hotel, it opened in 1832 on Albemarle Street, and continues to welcome distinguished guests in the heart of Mayfair, offering easy access to luxury boutiques and cultural attractions. Brown's Hotel embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality. The hotel is part of a collection of iconic hotels that respects the individuality of its locations and its team members. Brown's Hotel is currently hiring for three open positions. These roles offer opportunities to join the team at a historic London hotel. **Luggage Porter:** This on-site position involves ensuring smooth luggage delivery for guests, providing personalized local recommendations, and collaborating with the Concierge and Doorman teams. The Luggage Porter will also maintain a professional and welcoming attitude while anticipating guest needs. **In Room Dining - Waiter / Waitress:** This on-site, casual position involves delivering exceptional service to guests enjoying luxury dining in their rooms. The Waiter/Waitress will work closely with the assistant manager and supervisors to meet high guest expectations. **Groups & Events Coordinator:** This on-site role involves managing group bookings and event coordination. The Groups & Events Coordinator will work closely with clients, collaborate with various teams, and drive revenue through event conversions. The role also includes leading and supporting the Events Services Team. The roles at Brown's Hotel require several skills. The Luggage Porter position requires skills in guest service, communication, teamwork, local knowledge, a proactive attitude, a professional appearance, flexibility, and adaptability. The In Room Dining - Waiter/Waitress position requires skills in exceptional service, knowledge of fine food and wine, adaptability, presentation, efficiency, commitment to excellence, a positive attitude, a strong work ethic, multitasking, personalized experiences, team collaboration, and adherence to hygiene standards. The Groups & Events Coordinator role requires skills in event coordination, group sales, hospitality, communication, organization, leadership, a sales-driven mindset, guest satisfaction, teamwork, inspiring others, upholding professional standards, and delivering service excellence. All three open positions at Brown's Hotel are on-site roles, requiring employees to be present at the hotel. Here are some frequently asked questions about working at Brown's Hotel: 1. **What is the dress code for employees?** The job descriptions mention a professional appearance for the Luggage Porter position. 2. **What are the benefits of working at Brown's Hotel?** Rocco Forte Hotels offers discounted rates across their collection of iconic hotels, a 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products, extensive learning and development opportunities, meals on duty, social activities and events, recognition programs & annual awards, a pension scheme, season ticket loan/cycle to work scheme, and an employee assistance programme. The Groups & Events Coordinator role also offers gym membership discounts, enhanced maternity & paternity pay. 3. **What skills are essential for the Luggage Porter position?** Essential skills include a passion for guest service, experience in a similar role (preferably in luxury hospitality), strong communication skills, local knowledge, a proactive approach, a professional appearance, flexibility, and a positive attitude. 4. **What kind of experience is required for the In Room Dining - Waiter / Waitress position?** This position requires a genuine passion for delivering exceptional, unrivalled 5-star service. 5. **What qualities is Brown's Hotel looking for in a Groups & Events Coordinator?** Brown's Hotel is looking for candidates with experience in events, group sales, or hospitality; excellent communication, organization, and leadership skills; a proactive, sales-driven mindset; the ability to inspire others; and a commitment to high professional standards and global service excellence.
About the Company
In the heart of London’s elegant Mayfair, Brown’s Hotel is an iconic luxury hotel where history and 21st century sophistication come together. The retreat of choice for royalty, presidents and literary greats over the centuries, Brown’s Hotel is an enduringly distinguished destination in London. Unmistakably British, our inviting rooms and luxurious suites offer exceptional comfort and style, marrying heritage features with contemporary touches. Our warm, personal service will make you feel right at home. During your stay, enjoy a quintessentially British Afternoon Tea in The English Tea Room, sip cocktails after dark at the chic Donovan Bar and surrender to bliss at The Spa at Brown’s.
Open Positions
3<h5>Our hotel</h5><p>Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welco...
<h5>Our hotel</h5><p>Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welco...
<h5>Our Hotel</h5><p>Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welco...