Bounce Technologies Ltd.

Information Technology & Services2-10 employeesWebsite

3

Open Roles

Bounce Technologies Ltd. is a company in the Information Technology & Services industry. With a team of 2-10 employees, Bounce is currently hiring for three open positions. Bounce Technologies Ltd. is actively recruiting for the following roles: * **Product Manager, Consumer:** This on-site role focuses on driving growth by defining and executing product strategies across the consumer lifecycle. Responsibilities include owning the product roadmap, tracking product metrics, running A/B tests, and working cross-functionally with various teams. The requirements include 3+ years of experience as a Product Manager in a fast-paced environment, strong analytical skills, and a willingness to adapt. Experience in financial services is a bonus. * **Human Resources Generalist:** The on-site Human Resources Generalist will play a key role in building HR frameworks, driving a strong culture, and partnering with leaders. Based primarily in Rochester, NY, the HR Generalist will also support other U.S. offices and remote employees. This role involves overseeing HR operations, managing employee relations, handling onboarding/offboarding, managing benefits, and ensuring compliance. Requirements include a Bachelor's degree, 3+ years of HR experience, a strong understanding of labor laws, and strong interpersonal and communication skills. Experience in a call center environment is highly preferred. * **Workforce Manager:** Bounce AI is seeking a Workforce Manager to own scheduling, real-time operations, and intraday productivity for their Resolution Expert teams. This on-site role involves managing staffing models, intraday performance, communications, and partnerships with managers. Requirements include 4+ years of experience in Workforce Management, Operations, or Capacity Planning. The job postings highlight a variety of technologies and skills utilized at Bounce Technologies Ltd. These include: * Product Management, Customer Understanding, Data Analysis, A/B Testing, Behavioral Research, Cross-Functional Collaboration, Segmentation, Activation, Retention, Monetization, AI-Driven Products, Startup Environment, Iterative Improvement, Growth-Oriented, Financial Services, Consumer Behavior. * Human Resources, Employee Relations, Onboarding, Offboarding, Employee Benefits, Compliance, HR Policies, Performance Management, Problem Solving, Communication, Organizational Skills, HRIS, Payroll Systems, Labor Laws, Interpersonal Skills, Call Center Experience. * Workforce Management, Operations, Capacity Planning, Scheduling, Real-Time Management, Performance Optimization, Analytical Skills, Collaboration, Data Analysis, Forecasting, Communication, Automation, AI Tools, Regulatory Standards, Process Improvement, Staffing Recommendations The available positions offer different work arrangements. The Product Manager, Consumer, Human Resources Generalist, and Workforce Manager roles are all on-site positions. The Human Resources Generalist role is primarily based in Rochester, NY, with support for other U.S. offices and remote employees as needed. Here are some frequently asked questions about working at Bounce Technologies Ltd. and applying for these positions: 1. **What is the company size?** Bounce Technologies Ltd. has a team of 2-10 employees. 2. **What benefits are offered to the Human Resources Generalist?** The Human Resources Generalist role includes a competitive salary, comprehensive health, dental, and vision benefits, a 401K with a 5% match, and 15 days of Paid Time Off and Paid Sick Time. 3. **What is the salary range for the Workforce Manager role?** The Workforce Manager role offers a base salary of $80,000 - $100,000. 4. **What are the requirements for the Product Manager role?** The Product Manager role requires 3+ years of experience as a Product Manager in a fast-paced environment, strong analytical skills, and a willingness to adapt. 5. **Where is the Human Resources Generalist role located?** The Human Resources Generalist role is primarily based in Rochester, NY. 6. **What are the requirements for the Workforce Manager role?** The Workforce Manager role requires 4+ years of experience in Workforce Management, Operations, or Capacity Planning. 7. **Is Visa sponsorship available?** Visa sponsorship for the Workforce Manager role is currently not available.