Bay Area Retina Associates

Medical Practices11-50 employeesWebsite

3

Open Roles

Bay Area Retina Associates (BARA) is a medical practice specializing in retinal treatments. With over 35 years in the industry, BARA is known for providing high-quality care to patients across ten convenient locations in the Bay Area. BARA employs between 11-50 employees. Bay Area Retina Associates currently has three open positions: * **Ophthalmic Technician/Medical Assistant:** This on-site role involves assisting ophthalmologists in diagnosing and treating eye disorders. Responsibilities include testing eye function, recording patient history, performing tests such as Optical Coherence Tomography (OCTs) and Fundus Autofluorescence (FAFs), rooming patients, performing drug and supply inventory, obtaining authorizations, and assisting with clinical trials. Travel between the three home offices may be required, as well as periodic travel to other clinic locations. * **Clinical Research Coordinator:** This on-site position focuses on supporting clinical studies. The Clinical Research Coordinator is the primary contact for study patients and sponsor representatives. The Clinical Research Coordinator will perform patient recruitment, obtain informed consent, collect and manage data, coordinate study visits, dispense medication, and process lab specimens. Travel may be required for study and sponsor-related activities. * **Bilingual (Spanish) Contact Center Specialist:** This remote position involves providing customer service to patients. The Contact Center Specialist will handle a high volume of calls, route urgent symptoms, manage patient intake, schedule appointments, and provide accurate data entry. The following technologies are utilized in the open positions: * **Ophthalmic Technician/Medical Assistant:** EMR * **Clinical Research Coordinator:** EHR, MS Office Suite * **Bilingual (Spanish) Contact Center Specialist:** EMR, EHR The available positions offer different work arrangements: * **Ophthalmic Technician/Medical Assistant:** This role is an on-site position, with work locations in Oakland, Castro Valley, and San Leandro. * **Clinical Research Coordinator:** This role is an on-site position. * **Bilingual (Spanish) Contact Center Specialist:** This is a remote position. 1. **What benefits does Bay Area Retina Associates offer?** Bay Area Retina Associates offers medical, dental, vision, and life insurance, an EAP program, a retirement plan with employer contributions, a rich PTO plan, and holiday and birthday pay. The Bilingual (Spanish) Contact Center Specialist role also offers other voluntary benefits and a 401k plan with employer contributions and profit sharing. 2. **What are the physical requirements for the Ophthalmic Technician/Medical Assistant position?** The position requires the ability to remain stationary for 50% of the shift, the ability to move about the office, lift up to 50 pounds, and communicate medical and financial information accurately in the EMR and practice management system. 3. **What experience is required for the Clinical Research Coordinator position?** The position requires 3-5 years of experience as a clinical research coordinator. 4. **What education is required for the Bilingual (Spanish) Contact Center Specialist position?** A HS Diploma/GED is required. 5. **What are the travel requirements for the Clinical Research Coordinator position?** Study-related travel, including travel to clinic locations as needed and sponsor-related travel (investigator meetings, training, etc.) may be required. 6. **Does the Ophthalmic Technician/Medical Assistant position involve exposure to hazards?** Yes, the OSHA classification for this role is Category I, which involves exposure to blood, bodily fluids, or tissues. 7. **What experience is preferred for the Bilingual (Spanish) Contact Center Specialist position?** 1+ years of call center experience is preferred.