Autonomous Medical Devices Incorporated

Medical Equipment Manufacturing51-200 employeesWebsite

3

Open Roles

Autonomous Medical Devices Incorporated (AMDI), a medical equipment manufacturing company with 51-200 employees, is currently expanding its team. Headquartered in Santa Ana, California, AMDI develops and manufactures innovative diagnostic systems. AMDI is actively hiring for three open positions: * **Territory Sales Manager, Central / Great Lakes:** This hybrid role, reporting to the Vice President of Sales, focuses on the commercial launch of the Fast PCR System in Illinois, Indiana, Ohio, Michigan, Wisconsin, Minnesota, Iowa, Missouri, and Kentucky. The role involves all aspects of sales execution, key account management, forecasting, customer engagement, and performance analytics, with a base salary of $100,000 - $150,000 USD. On-Target Earnings (base + commission) are in the ~$180,000 - $230,000 range. * **Customer Service Manager:** This on-site position is located in Santa Ana, CA. The Customer Service Manager will build and lead AMDI's customer support function. This role involves managing escalations, partnering cross-functionally, and scaling support operations as AMDI transitions from R&D to full-scale commercialization. The base salary range for this role is $75,000 - $95,000 USD. * **Territory Sales Manager, Southeast:** This hybrid role, reporting to the Vice President of Sales, focuses on the commercial launch of the Fast PCR System in Georgia, Alabama, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, and West Virginia. This role involves all aspects of sales execution, key account management, forecasting, customer engagement, and performance analytics, with a base salary of $100,000 - $150,000 USD. On-Target Earnings (base + commission) are in the ~$180,000 - $230,000 range. The roles require experience with the following: Sales Strategy, Account Management, Customer Engagement, Forecasting, CRM, Market Intelligence, Presentation Skills, Collaboration, Product Launch, Medical Devices, Diagnostics, and Communication Skills. Additional requirements include experience with Sales Strategy, Account Management, Customer Engagement, Forecasting, CRM, Market Intelligence, Presentation Skills, Collaboration, Medical Devices, Diagnostics, Product Launch, Relationship Building, Data-Driven Decisions, and Performance Analytics. The Territory Sales Manager positions are hybrid, with a combination of remote work within the assigned territory and customer site visits. The Customer Service Manager position is on-site in Santa Ana, CA. The Territory Sales Managers will travel 50–60% of the time, and the Customer Service Manager will be onsite at the Santa Ana location. Travel to corporate HQ for training and company events is also required. 1. **What is the primary product AMDI focuses on?** AMDI's lead product is the Fast PCR System, delivering molecular respiratory results in under 10 minutes. 2. **What benefits are offered to employees?** Benefits include eligible for Incentive Stock options, 13 company-paid holidays, generous vacation and sick days, daily on-site free lunch, snacks, and drinks (when at corporate HQ), 100% employer-paid medical insurance for employee coverage (base plan), 401(k) with company match, education assistance program, monthly socials and employee events, and employee discounts. 3. **What are the key performance indicators for the Territory Sales Manager roles?** Key Performance Indicators include Instrument Placements (primary success metric), quarterly attainment of annual placement goal, uncapped commissions, weekly CRM updates and forecast accuracy of 95% or greater, and an activity cadence of 20-30 qualified customer calls and 5-10 demos per week. 4. **What are the experience requirements for the Territory Sales Manager roles?** Minimum 3 years successful sales experience in medical devices, diagnostics, or molecular in vitro diagnostics is required. Experience launching new products into the U.S. market is strongly preferred. 5. **What are the responsibilities of the Customer Service Manager?** The Customer Service Manager will implement and improve support workflows, handle complex cases, ensure regulatory compliance, manage a team, develop knowledge bases, and build operating metrics. 6. **Where is AMDI located?** AMDI is headquartered in Santa Ana, California. 7. **What are the salary ranges for the available positions?** The Territory Sales Manager roles offer a base salary of $100,000 - $150,000 USD, with On-Target Earnings (base + commission) in the ~$180,000 - $230,000 range. The Customer Service Manager role offers a base salary range of $75,000 - $95,000.