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Jobs at Turn5, Inc. (Now Hiring) — 6 open

Turn5, Inc. logoTurn5, Inc.

Remote Phone Sales Representative - Aftermarket Auto Parts

Arlington, Texas, United States · Remote OK

Entry level$611K raised

Overview Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive…

Skills: Phone Sales, Customer Service, Automotive Knowledge, Lead Conversion, Order Processing

Turn5, Inc. logoTurn5, Inc.

Remote Customer Service Representative - Aftermarket Auto Parts

Arlington, Texas, United States · Remote OK

Entry level$611K raised

Overview Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, & Drive with us! Join our Customer Service Team and help support automotive enthusiasts with purchases for their drea…

Skills: Customer Service, Automotive Knowledge, Professionalism, Microsoft Word, Microsoft Excel

Turn5, Inc. logoTurn5, Inc.

Barista

Paoli, Pennsylvania, United States · On-site

Entry level$611K raised

Overview Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and American…

Skills: Coffee Preparation, Office Management, Inventory Management, Onboarding Support, Organization

Turn5, Inc. logoTurn5, Inc.

Data Analyst

Titusville, Florida, United States · Remote OK

Entry level$611K raised

Overview Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and American…

Skills: MS SQL Server, Tableau, Excel, Google Analytics, T-SQL

Turn5, Inc. logoTurn5, Inc.

Photographer

Paoli, Pennsylvania, United States · On-site

Mid level$611K raised

Overview Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and American…

Skills: CaptureOne, Adobe Photoshop, Adobe Bridge, Digital SLR Cameras, Strobe Photography

Turn5, Inc. logoTurn5, Inc.

Photographer I

Lenexa, Kansas, United States · On-site

Mid level$611K raised

Overview Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and American…

Skills: CaptureOne, Adobe Photoshop, Adobe Bridge, Digital SLR Cameras, Strobe Photography

Turn5, Inc. logo

Remote Phone Sales Representative - Aftermarket Auto Parts

Turn5, Inc.

Arlington, Texas, United States • Remote OK

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  • Other
  • high school
  • Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Company Match, Roth 401(k), Paid Time Off
  • Posted 9d ago
  • Apply by Jun 19
  • ~40 hrs/week
  • Remote in Pennsylvania, United States, Ohio, United States, Maryland, United States, West Virginia, United States

Responsibilities

Handle customer inquiries via phone, text, email, and chat to sell aftermarket automotive accessories and close sales leads. Provide expert product suggestions to help customers customize their vehicles while meeting revenue targets and performance metrics.

Requirements

Requires a high school diploma and the ability to acquire deep automotive knowledge across various vehicle types. Candidates must reside in specific US states and possess a reliable PC with sufficient internet speed.

Full job description

Overview

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!

 

Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!

  • Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
  • Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
  • Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
  • Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!

 

WHO IS TURN5?

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we’ve been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler’s in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5’s catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.

Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

 

POSITION SUMMARY

Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.

 

QUALIFICATIONS

  • Education: High school diploma or an equivalent combination of education and experience.
  • Must have or have the ability to acquire automotive knowledge in all supported vehicles.
  • Excellent sales ability and some product knowledge or ability to learn. 
  • Ability to maintain attendance as defined by company policy.
  • Ability to maintain professionalism and use tact when dealing with difficult customers.
  • Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) 
  • Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. 
  • Excellent organizational skills with the ability to handle multiple tasks simultaneously.
  • Oral and written communication, interpersonal skills.
  • Ability to prioritize workload and meet deadlines.
  • Upon hire, successful completion of the Turn5 sales new hire training program.
  • Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
  • Bi-lingual a plus

PERKS & BENEFITS

  • Health Insurance: Medical, dental, and vision coverage 
  • Financial: 401(k)/Roth plans with generous company match!
  • Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
  • Automotive Enthusiast Program:
    • Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. 
    • Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. 
  • Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
  • Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
  • Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
  • Uses excitement and product knowledge to sell automotive accessories.
  • Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
  • Builds rapport with customers to foster repeat business up to and including service-related issues.
  • Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
  • Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
  • Answers questions/educates customers, providing purchasing suggestions as necessary.
  • Utilizes all available programs to achieve bi-weekly sales goals & performance metrics – phone, chats, texting tool, livechat tickets, quotes, etc.
  • Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
  • Notifies Sales leadership team of trends or problems encountered.
  • Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
  • Participates in special projects and performs other duties as assigned by management.

ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act – To be performed with or without reasonable accommodation)

  • Visual and hearing capability.
  • Ability to sit for long periods of time.
  • Ability to maintain attendance as defined by company policy.
  • Ability to work under pressure to meet strict deadlines.
  • Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
  • Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
  • Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.

#Sales25

Related keywords

Aftermarket Auto PartsE-commerceSales TechCRMLead Follow-upMuscle CarsOff-road VehiclesCustomer ExperienceKPIsAutomotive AccessoriesOutbound SalesInbound SalesRetail

About Turn5, Inc.

LinkedInVisit site
Industry
Retail
Company size
201-500 employees
Founded
2004
Headquarters
Paoli, PA
LinkedIn followers
15,155
Total funding
$611K

Located on their corporate campus in Paoli, PA, Turn5, Inc. is an e-commerce business specializing in the aftermarket auto parts industry. Founded by Andrew and Steve Voudouris, Turn5, Inc. is the operating company for award winning stores, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com. Turn5 has grown exponentially and is poised to continue this expansion. With 400+ employees, the Turn5 team is driven by the company's emphasis on the customer experience and going above and beyond for their customers. Through their focus on providing prompt service and product delivery, Turn5 offers free same day shipping, pre-painted accessories and catalogs to supplement its robust website. The company's relationships – with car manufacturers, vendors, customers, civic organizations and collaborative partners – are important components to its growth. But Turn 5's leadership and its employees are truly the heart-and-soul. By working collaboratively every day with the brightest minds in technology and the automotive aftermarket, Turn5 will be positioned at the industry's forefront for years to come.

Offices: 600 Cedar Hollow Road, Paoli, PA 19301, US · 1 Lee Blvd, Malvern, PA 19355, US

E-commerceFord MustangsJeep WranglersAftermarket automotive partsDodge RamChevy SilveradoGMC Sierraand Ford F-150E-Commerce
View all jobs at Turn5, Inc.

About Turn5, Inc.

LinkedInVisit site
Industry
Retail
Company size
201-500 employees
Founded
2004
Headquarters
Paoli, PA
LinkedIn followers
15,155
Total funding
$611K

Located on their corporate campus in Paoli, PA, Turn5, Inc. is an e-commerce business specializing in the aftermarket auto parts industry. Founded by Andrew and Steve Voudouris, Turn5, Inc. is the operating company for award winning stores, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com. Turn5 has grown exponentially and is poised to continue this expansion. With 400+ employees, the Turn5 team is driven by the company's emphasis on the customer experience and going above and beyond for their customers. Through their focus on providing prompt service and product delivery, Turn5 offers free same day shipping, pre-painted accessories and catalogs to supplement its robust website. The company's relationships – with car manufacturers, vendors, customers, civic organizations and collaborative partners – are important components to its growth. But Turn 5's leadership and its employees are truly the heart-and-soul. By working collaboratively every day with the brightest minds in technology and the automotive aftermarket, Turn5 will be positioned at the industry's forefront for years to come.

Offices: 600 Cedar Hollow Road, Paoli, PA 19301, US · 1 Lee Blvd, Malvern, PA 19355, US

E-commerceFord MustangsJeep WranglersAftermarket automotive partsDodge RamChevy SilveradoGMC Sierraand Ford F-150E-Commerce
View all jobs at Turn5, Inc.

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