Sherbrooke, Quebec, Canada · On-site
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning,…
Skills: Customer Service, Computer Skills, Organization, Interpersonal Skills, Problem Solving
Canada · On-site
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning,…
Skills: Merchandising, Planogram Maintenance, Customer Service, Basic Computer Skills, Interpersonal Skills
New Minas, Nova Scotia, Canada · On-site
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning,…
Skills: Merchandising, Planogram Maintenance, Customer Service, Basic Computer Skills, Interpersonal Skills
Canada · On-site
$20/hr–$21/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning,…
Skills: Interpersonal Skills, Cash Handling, Leadership Skills, Attention to Detail, Customer Focus
United States · On-site
$66k–$76k/yr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibi…
Skills: Retail Management, Customer Service, Operations Management, Leadership, Inventory Management
Dartmouth, Massachusetts, United States · On-site
$65k–$75k/yr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key respon…
Skills: Operations Management, Leadership, Customer Service, Freight Operations, Inventory Management
Culpeper County, Virginia, United States · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing stor…
Skills: Retail Operations, People Management, Order Fulfillment, Customer Service, Inventory Management
Portland, Oregon, United States · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibiliti…
Skills: Retail Store Management, Leadership, Customer Service, Performance Management, Inventory Management
Georgia, United States · Remote OK
$120k–$180k/yr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Home Depot is seeking a Senior CIAM Engineer to support the THDCustomerIAM online identity platform, ensuri…
Skills: CIAM Engineering, Authentication, Authorization, ForgeRock, Ping Identity
Smyrna, Georgia, United States · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Retail Media Specialist on the Orange Apron Media team is responsible for project management reporting, coo…
Skills: Project Management, Retail Media, Digital Marketing, Business Operations, Microsoft Office Suite
United States · On-site
$55k–$65k/yr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key respon…
Skills: Operations Management, Leadership, Customer Service, Freight Operations, Inventory Management
Maryland, New York, United States · On-site
$40k–$100k/yr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and se…
Skills: Outside Sales, Lead Generation, Customer Needs Assessment, Price Negotiation, Product Recommendations
Georgia, United States · Remote Solely
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Virtual Apron Flooring Sales Specialist - (Remote) is part of the Services Operations Contact Center team, …
Skills: Consultative Sales, Customer Service, Microsoft Office Suite, Negotiation, Conflict Resolution
Alnwick Parish, New Brunswick, Canada · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and se…
Skills: Outside Sales, Lead Generation, Customer Needs Assessment, Price Negotiation, Product Recommendations
Canada · On-site
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning,…
Skills: Leadership, Customer Service, Project Guidance, Retail Management, Problem Solving
Columbus, Ohio, United States · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The DC Quality Assurance Supervisor ensures inventory accuracy flow through problem resolution, system and proc…
Skills: Inventory Control, Warehouse Management Systems, Root Cause Analysis, Vendor Compliance, Audit
United States · On-site
$67k–$77k/yr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key respon…
Skills: Operations Management, Leadership, Customer Service, Freight Handling, Inventory Management
Pittsburgh, Pennsylvania, United States · On-site
$24/hr–$30/hr
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the…
Skills: Customer Experience, Job Process Management, Technical Measuring, Job Site Inspections, Conflict Resolution
Lithia Springs, Georgia, United States · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, …
Skills: Retail Management, Customer Service, Staff Coaching, Inventory Management, Safety Compliance
Bellingham, Washington, United States · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, …
Skills: Store Management, Customer Service, People Management, Merchandising, Inventory Management
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Responsible for processing in-store returns and managing the customer order tracking process to ensure satisfaction. Duties include handling special orders, installation orders, online orders, and responding to customer inquiries at the service counter.
Requires at least one year of customer service experience and proficiency in computer skills. Candidates must be organized, able to work a variable schedule, and capable of lifting up to 50 lbs.
Les associé(e)s au service à la clientèle et services spéciaux, sont responsables premièrement de traiter les retours d’articles en magasin et de l’ensemble du processus de suivi de la gestion des commandes clients (GCC), veillant ainsi à la satisfaction de la clientèle. L’étendue de ses responsabilités comprend, les retours d’articles en magasin, les commandes spéciales, les commandes avec installation et les commandes en ligne. Ils/elles ont aussi la charge de traiter les appels en magasin, ainsi que de répondre aux demandes des clients qui se présentent au comptoir du service à la clientèle en magasin.
Avantages de travailler chez Home Depot
Bonification deux fois par année
Régime de retraite
Environnement de travail bienveillant et inclusif
Régime de soins de santé et de soins dentaires offerts à tous nos employés permanents
Télémédecine offerte à tous via TelusSanté
Horaires flexibles
Remboursement des frais de scolarité
Programme d’achat d’actions pour nos employés
Formation et occasions de perfectionnement professionnel payées
Prime de référencement ($)
Expériences et compétences recherchées
Avoir une expérience de minimum 1 an avec le service à la clientèle.
Posséder de bonnes compétences en informatique.
Être une personne structurée et organisée
Être disposé à travailler selon un horaire variable.
Posséder de solides aptitudes organisationnelles et interpersonnelles, et être doué pour le service à la clientèle.
Posséder d’excellentes aptitudes pour la résolution de problèmes et la prise de décisions.
Pouvoir soulever une charge pouvant peser jusqu’à 23 kg (50 lb), seul ou avec l’aide d’un(e) collègue.
Porter attention aux détails et faire preuve d’autonomie, tout en sachant travailler en équipe.
Ce qui nous démarque
Home Depot est le plus important détaillant au Canada dans le secteur de la rénovation résidentielle
Nommé parmi les meilleurs employeurs pour la diversité au Canada en 2022
Nommé parmi les employeurs les plus écolos du pays en 2022
En partenariat avec Habitat pour l’humanité Canada afin de construire des maisons conformes aux principes de développement durable
Contribution à la lutte contre l’itinérance chez les jeunes via la fondation Home Depot Canada depuis 2008
Un service à la clientèle exemplaire
careers.homedepot.com
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.
Offices: 2455 Paces Ferry Road, Atlanta, Georgia 30339, US · 1300 Park Center Drive, Austin, TX 78753, US · 2455 Paces Ferry Rd SE, Atlanta, GA 30339, US
careers.homedepot.com
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.
Offices: 2455 Paces Ferry Road, Atlanta, Georgia 30339, US · 1300 Park Center Drive, Austin, TX 78753, US · 2455 Paces Ferry Rd SE, Atlanta, GA 30339, US
