Springdale, Arkansas, United States · On-site
About us: Sam’s Furniture is Northwest Arkansas' largest furniture destination. More than furniture, the company is also very active in the community as well as around the world. Our company mission statement is to be th…
Skills: Communication Skills, Problem-Solving, Analytical Abilities, Detail-Orientation, Computer Proficiency
Springdale, Arkansas, United States · On-site
Inventory Transfer Coordinator Position Type: Full-Time Compensation: $18.00 / Hour Primary Location: Central Distribution Center (DC) Travel Requirement: Daily local routes to satellite retail stores (Approx. 2–3 hours …
Skills: Box Truck Operation, Cherry Picker Operation, Inventory Management, Spatial Optimization, Logistics Coordination
Springdale, Arkansas, United States • On-site
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The role involves providing customer support through outbound calls and in-person assistance to resolve needs and ensure satisfaction. Additionally, the representative handles financial transactions, creates invoices, and reconciles cash drawers.
Candidates must possess excellent communication skills, a valid driver's license, and the physical ability to stand for 8 hours. Previous customer service experience is preferred, and a willingness to work weekends and holidays is required.
About us:
Sam’s Furniture is Northwest Arkansas' largest furniture destination. More than furniture, the company is also very active in the community as well as around the world. Our company mission statement is to be the BEST furniture store in Arkansas... while serving Others in Our Community, and Around the Globe.
Responsibilities:
- Make outbound calls to customers to provide assistance and support
- Analyze customer needs and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Follow up with customers to ensure satisfaction and resolve any issues
- Collaborate with team members to improve customer service processes and procedures
- Creating & filing paperwork (invoices, financial slips, etc.)
- Checking out customers whether the payment is cash, check, credit-card, or financing
- Reconciling your drawer at the end of shift
- Must be willing to work weekends and most holidays
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Accuracy & detail-orientation
- Ability to work independently and as part of a team
- Proficient in using computer systems and software applications
- Reliable transportation to & from work
- Must be willing to work assigned schedule
- Must be able to stand up to 8 hours
- Driver's License (Required)
- Previous customer service experience is preferred, but not required
Benefits:
- Health Insurance (Medical, Vision, Dental, Life, Accidental, Short-Term Disability)
- 4 Paid Holidays (Christmas, Easter, Thanksgiving, Birthday)
- Employee Discount
- IRA Contribution Matching
- Paid Time Off/Vacation
At our company, we value our customers and strive to provide 6-star service. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and building positive relationships. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we would love to hear from you. Join our team and make a difference in the lives of our customers. Apply today!
Sam’s Furniture was established in 1994 & is Northwest Arkansas' largest furniture destination. At our company, we value our customers and strive to provide 6-star service. More than furniture, the company is also very active in the community as well as around the world. Our company mission statement is to be the BEST furniture store in Arkansas... while serving Others in Our Community, and Around the Globe.
Get It At Sam's!
Sam’s Furniture was founded in 1991 in a small downtown Springdale location by Sam & Becky Donaldson. Now over 20 years since the opening of our first store, the second and third generation of Donaldsons have continued the growth of Sam’s, making it the Largest Furniture Dealer in NW Arkansas! Though we now have over 50 employees, we have worked hard at maintaining the down-home, family-friendly environment within our store. Making our store a fun, caring, “happening” place to shop & work has been instrumental in creating our culture and building the Sam’s Furniture brand! We want to be a destination … not just another retail store people shop at!
Offices: 4326 Hidden Creek Ln, Springdale, Arkansas 72762, US
View all jobs at Sam's FurnitureGet It At Sam's!
Sam’s Furniture was founded in 1991 in a small downtown Springdale location by Sam & Becky Donaldson. Now over 20 years since the opening of our first store, the second and third generation of Donaldsons have continued the growth of Sam’s, making it the Largest Furniture Dealer in NW Arkansas! Though we now have over 50 employees, we have worked hard at maintaining the down-home, family-friendly environment within our store. Making our store a fun, caring, “happening” place to shop & work has been instrumental in creating our culture and building the Sam’s Furniture brand! We want to be a destination … not just another retail store people shop at!
Offices: 4326 Hidden Creek Ln, Springdale, Arkansas 72762, US
View all jobs at Sam's Furniture