Columbia, Missouri, United States · On-site
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Skills: Customer Service, Retail Sales, Cash Handling, Inventory Management, Automotive Parts Knowledge
Columbia, Missouri, United States · On-site
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Skills: Customer Service, Cash Handling, Automotive Parts Knowledge, Multitasking, Inventory Management
Gunnison, Colorado, United States · On-site
$15/hr–$22/hr
Compensation Pay Range: $15.16 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Store Operations, Team Leadership, Staffing Management, Recruiting
Morrow, Georgia, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Shift Management, Inventory Management, Store Operations
Conifer, Colorado, United States · On-site
$15/hr–$22/hr
Compensation Pay Range: $15.16 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
South El Monte, California, United States · On-site
$16/hr–$24/hr
Compensation Pay Range: $16.90 - $24.90 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Cash Handling, Automotive Parts Knowledge, Inventory Management, Multitasking
Peoria, Arizona, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Winston, Oregon, United States · On-site
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Skills: Customer Service, Retail Sales, Cash Handling, Inventory Management, Automotive Parts Knowledge
Watertown, South Dakota, United States · On-site
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and p…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
Tampa, Florida, United States · On-site
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and p…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
Quincy, Washington, United States · On-site
$17/hr–$23/hr
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Multitasking, Inventory Management
El Cajon, California, United States · On-site
$16/hr–$24/hr
Compensation Pay Range: $16.90 - $24.90 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Cash Handling, Automotive Parts Knowledge, Multitasking, Inventory Management
Owensboro, Kentucky, United States · On-site
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Inventory Management, Multitasking
Bellingham, Washington, United States · On-site
$19/hr–$23/hr
Compensation Pay Range: $19.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Inventory Management, Multitasking
Wauseon, Ohio, United States · On-site
$11/hr–$17/hr
Compensation Pay Range: $11.00 - $17.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Sales Management, Customer Service, Store Operations, Team Leadership, Staffing
Toledo, Ohio, United States · On-site
$11/hr–$17/hr
Compensation Pay Range: $11.00 - $17.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Stocking, Merchandising, Planogram Implementation, Customer Service, Inventory Management
Denison, Texas, United States · On-site
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Inventory Management, Multitasking
Toledo, Ohio, United States · On-site
$11/hr–$17/hr
Compensation Pay Range: $11.00 - $17.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Dispatching, Route Coordination, Inventory Management, Interpersonal Communication, Automotive Parts Knowledge
Albuquerque, New Mexico, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Puyallup, Washington, United States · On-site
$68k–$102k/yr
Compensation Pay Range: $68,035.00 - $102,052.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or pr…
Skills: Team Leadership, Customer Service, Workload Delegation, Staff Scheduling, Warehouse Security
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Provide high-level service to retail and professional customers by assisting with parts selection and processing transactions. Maintain store operations through inventory management, stocking, and performing basic vehicle services.
Candidates must be able to multitask and match alphanumeric sequences while providing professional customer service. Familiarity with automotive parts, ASE certification, and fluency in Spanish are highly desired.
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
