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Jobs at Heroes (Now Hiring) — 4 open

Heroes logoHeroes

Ecommerce Executive - 3 Months FTC

Traverse City, Michigan, United States · Remote Solely

Mid level$322M raised

About Snuggle Me Organic Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featu…

Skills: Shopify, Klaviyo, Conversion Rate Optimization, Email Marketing, SEO

Heroes logoHeroes

E-commerce Marketing Executive - 3 Months FTC

Traverse City, Michigan, United States · Remote Solely

Mid level$322M raised

About Snuggle Me Organic Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featu…

Skills: Shopify, Klaviyo, Conversion Rate Optimization, Email Marketing, SEO

Heroes logoHeroes

Social Media Executive - 3 Month FTC

Greater London, England, United Kingdom · Hybrid

Entry level$322M raised

About Snuggle Me Organic Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featu…

Skills: Social Media Management, Content Creation, Trend Research, Community Management, Influencer Marketing

Heroes logoHeroes

CRM & Retention Lead

London, England, United Kingdom · Hybrid

Senior$322M raised

About Tutti Bambini Tutti Bambini is a family-owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parent…

Skills: CRM Strategy, Customer Retention, Email Marketing, SMS Marketing, Customer Segmentation

Heroes logo

Ecommerce Executive - 3 Months FTC

Heroes

Traverse City, Michigan, United States • Remote Solely

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  • Contract
  • Remote work
  • Posted 4d ago
  • ~40 hrs/week
  • Remote in Manila, Metro Manila, Philippines

Responsibilities

The role focuses on day-to-day Shopify store operations, including product listings, content updates, and QA. Additionally, the executive will manage Klaviyo email marketing campaigns and drive the CRO programme to improve conversion rates.

Requirements

Candidates need 2–4 years of ecommerce or digital marketing experience with a strong proficiency in Shopify and Klaviyo. They must be highly organized and available to work during UK business hours.

Full job description

About Snuggle Me Organic

Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featured in major retailers such as Target, Nordstrom, and Babylist. We take pride in our mission to provide families with products that enhance their parenting journey. Join us as we continue to expand our product line and make a positive impact on families worldwide.

About the role

We need a hands-on Ecommerce Operator to own day-to-day store execution, support our CRO programme, and coordinate Klaviyo email marketing activities. You'll work closely with the Senior Ecommerce Manager across A/B testing, product launches, email campaigns, and reporting.
For email-related tasks, you'll work closely with the Segment General Manager and receive operational support from the Business Support Team Lead.

Responsibilities

Shopify & Store Management
  • Day-to-day Shopify operations: product listings, collections, content updates

  • QA the store across devices and browsers; flag and triage bugs promptly

CRO & Conversion
  • Manage review programme refresh (Stamped) and post-purchase survey

  • Update blog and landing page content to support conversion

Email Marketing & CRM — Klaviyo
  • Build, schedule and deploy email campaigns and lifecycle flows (welcome, abandonment, post-purchase, winback)

  • Report weekly on email KPIs: open rate, CTR, CVR, revenue per send

  • Test and optimise send cadence, subject lines and content with CRM Contractor

New Product Launches
  • Execute launches end-to-end: uploads, collections, content QA and go-live checks

  • Support Sr Ecommerce Manager with upsell strategy and implementation for new products

SEO & Content
  • Optimise product/collection pages: meta titles, descriptions, headings, alt text

  • Create redirects and reduce 404 pages

  • Publish blog content

What we're looking for

  • 2–4 years of ecommerce or digital marketing experience in DTC or consumer brands

  • Solid Shopify experience — products, collections, themes and apps

  • Klaviyo proficiency: campaign builds, flow setup, segmentation and reporting

  • Experience supporting A/B testing and CRO programmes

  • Highly organised, detail-oriented and able to manage multiple workstreams independently

  • Reliable availability during UK business hours

Contract type: this role is a 3 months contract

Benefits
  • Remote work

Related keywords

ShopifyKlaviyoCRODTCEcommerceEmail MarketingSEOA/B TestingStampedCRMDigital MarketingMeta TitlesMeta DescriptionsLifecycle FlowsConversion RateCTR

About Heroes

LinkedInVisit site

Heroes buys, operates, and scales baby consumer brands

Industry
Retail
Company size
51-200 employees
Founded
2020
Headquarters
London, England
LinkedIn followers
17,314
Total funding
$322M

We are world-class multi-brand developers combining operational excellence with customer-centricity to improve the lives of millions of families across the globe. ​We focus on brands with outstanding customer reviews and a proven track record of leading bestseller lists in high-growth niches.

Offices: 81-87 High Holborn, Uncommon, London, England WC1V 6DF, GB · Madrid, ES · Barcelona, ES

e-commerceAmazon FBABabyand retailE-CommerceMarketplaceInternet
View all jobs at Heroes

About Heroes

LinkedInVisit site

Heroes buys, operates, and scales baby consumer brands

Industry
Retail
Company size
51-200 employees
Founded
2020
Headquarters
London, England
LinkedIn followers
17,314
Total funding
$322M

We are world-class multi-brand developers combining operational excellence with customer-centricity to improve the lives of millions of families across the globe. ​We focus on brands with outstanding customer reviews and a proven track record of leading bestseller lists in high-growth niches.

Offices: 81-87 High Holborn, Uncommon, London, England WC1V 6DF, GB · Madrid, ES · Barcelona, ES

e-commerceAmazon FBABabyand retailE-CommerceMarketplaceInternet
View all jobs at Heroes

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