Temple, Texas, United States · On-site
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of servi…
Skills: Customer Service, Point Of Sale, Cash Handling, Communication Skills, Interpersonal Skills
Amarillo, Texas, United States · On-site
Required Early Morning (Starting at 6am) Availability About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenish…
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
Benton Heights, Michigan, United States · On-site
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of servi…
Skills: Customer Service, Point Of Sale, Cash Handling, Communication Skills, Interpersonal Skills
New York, New York, United States · On-site
$17/hr–$24/hr
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of servi…
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
Poway, California, United States · On-site
$25/hr–$34/hr
Store Leadership Trainee Program As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Mana…
Skills: Retail Management, Merchandising, Operations Management, Team Development, Omni-channel Management
Kentwood, Michigan, United States · On-site
About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and devel…
Skills: People Management, Performance Management, Strategic Decision Making, Inventory Management, Visual Merchandising
La Grange, Illinois, United States · On-site
$15/hr–$21/hr
About the Role In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service. What You’ll Do Execute store merchandising standards following merchandise and visual …
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
Riverside County, California, United States · On-site
$25/hr–$34/hr
Store Leadership Trainee Program As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Mana…
Skills: Retail Management, Merchandising, Operations Management, Team Development, Omni-channel Management
New York, New York, United States · On-site
$17/hr–$24/hr
About the Role In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service. What You’ll Do Execute store merchandising standards following merchandise and visual …
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
Leisure City, Florida, United States · On-site
Required Morning and Afternoon Availability About the Role In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and…
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
McAllen, Texas, United States · On-site
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of servi…
Skills: Customer Service, Point Of Sale, Cash Handling, Communication, Interpersonal Skills
Middletown Township, Pennsylvania, United States · On-site
About the Role In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to…
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
Vincennes, Indiana, United States · On-site
Required Early Morning (Starting at 6am) Availability About the Role In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and effic…
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
Millville, New Jersey, United States · On-site
$17/hr–$22/hr
Required Weekend Availability About the Role In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete oper…
Skills: Customer Service, Multi-tasking, Attention To Detail, Verbal Communication, Written Communication
Rogers, Arkansas, United States · On-site
About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising…
Skills: Merchandising, Visual Guidelines, Pricing, Customer Service, Inventory Replenishment
Lancaster, Pennsylvania, United States · On-site
About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising…
Skills: Merchandising, Visual Guidelines, Pricing, Customer Service, Inventory Replenishment
Westbrook, Maine, United States · On-site
About the Role As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience.…
Skills: Consultative Selling, Beauty Product Knowledge, Visual Merchandising, Client Relationship Management, Inventory Management
Arlington, Tennessee, United States · On-site
About the Role As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience.…
Skills: Consultative Selling, Beauty Product Knowledge, Visual Merchandising, Client Relationship Management, Inventory Management
Morristown, Tennessee, United States · On-site
About the Role As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience.…
Skills: Consultative Selling, Beauty Product Knowledge, Visual Merchandising, Client Relationship Management, Inventory Management
Tyler, Texas, United States · On-site
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of servi…
Skills: Customer Service, Point Of Sale, Cash Handling, Communication, Interpersonal Skills
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Deliver excellent customer service by managing point of sale transactions and maintaining operational efficiency. Engage customers, handle payments, and support inventory accuracy and new hire training.
Candidates must be at least 16 years old with flexible availability for days, nights, weekends, and holidays. No prior retail experience is required, though customer service and communication skills are essential.
About the Role
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.
What You’ll Do
Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
Meet or exceed individual goals (e.g., credit, loyalty)
Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
All associate roles at Kohl’s are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
It’s no secret that our associates love #LifeAtKohls and we know you will too.
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states. Kohl's business is built on a solid foundation of more than 60 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.
Offices: N56 W17000 Ridgewood Dr, Menomonee Falls, Wisconsin 53051, US
It’s no secret that our associates love #LifeAtKohls and we know you will too.
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states. Kohl's business is built on a solid foundation of more than 60 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.
Offices: N56 W17000 Ridgewood Dr, Menomonee Falls, Wisconsin 53051, US
