West Lafayette, Indiana, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Team Leadership, Conflict Resolution, Sales, Scheduling
United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Multi-tasking, Communication, Cash Handling, Problem Solving
Granite Falls, North Carolina, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Retail Experience, Communication, Multi-line Phone Systems, Problem Solving
Brinklow, Maryland, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Pet Grooming, Sanitization, Animal Behavior Monitoring
Phoenix, Arizona, United States · On-site
$17/hr–$19/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Team Leadership, Medication Administration, Pet Handling, Staff Training
Westminster, Colorado, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Nursing Care, Surgical Instrument Maintenance, Medical Record Keeping, Prescription Filling, Laboratory Testing
United States · On-site
$50k–$52k/yr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: P&L Management, People Management, Customer Service, Inventory Management, Staff Scheduling
Humble, Texas, United States · On-site
$11/hr–$12/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Client Communication, Appointment Coordination, Multitasking, Interpersonal Skills, Organizational Skills
Mankato, Minnesota, United States · On-site
$50k–$65k/yr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: P&L Management, People Management, Customer Service, Inventory Management, Staff Scheduling
Granite Falls, North Carolina, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Pet Health Monitoring, Animal Handling
Greensboro, North Carolina, United States · On-site
$12/hr–$14/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Animal Health Monitoring, Pet Grooming Assistance
West Chester Township, Ohio, United States · On-site
$12/hr–$13/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Animal Health Monitoring, Pet Grooming Assistance
Humble, Texas, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Pet Health Monitoring, Animal Handling
Greensboro, North Carolina, United States · On-site
$12/hr–$14/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Animal Health Monitoring, Pet Grooming Assistance
San Juan Capistrano, California, United States · On-site
$17/hr–$19/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Animal Health Monitoring, Pet Grooming Assistance
Vero Beach, Florida, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Multi-tasking, Communication, Cash Handling, Problem Solving
Colleyville, Texas, United States · On-site
$14/hr–$19/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Pet Grooming, Sanitization, Animal Health Monitoring
Colleyville, Texas, United States · On-site
$16/hr–$18/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Team Leadership, Medication Administration, Pet Handling, Staff Training
Melbourne, Florida, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Animal Behavior Monitoring, Pet Grooming Assistance
Irving, Texas, United States · On-site
$15/hr–$18/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Multi-tasking, Communication, Cash Handling, Problem Solving
West Lafayette, Indiana, United States • On-site
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Lead the front desk operations by managing client check-ins, scheduling, and payment processing while mentoring other CSRs. Ensure high standards of customer service and facility safety by managing vaccinations and escorting pets.
Requires a high school diploma and at least one year of experience in customer service or retail, including scheduling experience. Must be able to lift 40 lbs and be available to work evenings, weekends, and holidays.
—someone who’s part host, part handler, part operations wizard, and 100% pet-passionate.
Can you juggle ringing phones, walk-in questions, scheduling curveballs, and a team of fellow CSR rockstars—without breaking a sweat? If you're the kind of person who naturally steps up, leads by example, and keeps things moving even when fur’s flying, this role's got your name on it.
At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease.
🎁 Perks & Pay:
Telehealth , 401k and Pet Insurance
Pay starts at $14.50/hour DOE + tips
Access your earned wages anytime with DailyPay.
📋 Reporting To:
General Manager
💪 What You Should Know:
You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes.
Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know).
Availability on evenings, weekends, and holidays required (pets don’t take days off).
Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig.
🐕 What You’ll Be Doing (Besides Being the Go-To for All Things Front Desk):
Leading by example—setting the pace, the tone, and the gold standard for customer service.
Handling escalated client issues with empathy, clarity, and a whole lot of heart for both people and their pets.
Touring new clients through the facility and selling the services that keep tails wagging.
Ensuring up-to-date vaccinations are on file—because safety first.
Training and mentoring new CSRs so they’re confident and ready to shine.
Opening and closing the center with a checklist in one hand and a lint roller in the other.
Managing check-ins and check-outs with efficiency and a personal touch
Fielding phone calls, appointment questions, and last-minute boarding requests like a seasoned pro.
Processing payments, balancing cash drawers, and keeping all the numbers neat and tidy.
Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher.
Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions.
Jumping in to support other team members whenever needed. We’re all in this together.
Other duties as assigned.
🐾 What You Bring to the Table:
You’re a people-person, a pet-person, and a team-person all rolled into one.
You’ve worked in customer service or retail before—and maybe even trained others.
You lead with patience and presence, not pressure.
You're cool under pressure (even when the phone is ringing and a dog’s peeing).
Multi-line phones, POS systems, and customer concerns? You’ve got it handled.
You’re confident stepping in when things get messy and stepping back when others are ready to grow.
High school diploma or equivalent required.
1+ year in a customer service role required.
Think you've got what it takes to be the heartbeat of the front desk? If you’ve got the presence, the patience, and the paws-on experience—we’re ready for you!
Experience with scheduling required
Flexible scheduling
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
Pet care is a lifelong journey. Welcome to your destination.
We are on a mission to redefine the standard of care for pet health and well-being. We offer a full spectrum of services through a "whole health" approach, to help pets everywhere live happier, healthier lives. We are 1,200+ pet people all across the US, working together every day to deliver high-quality care for pets and a better customer experience for pet owners. With a long-term vision, we are focused on building and growing a world-class team of pet care professionals. We are committed to continuously improving the standard of care, developing our employees, and maintaining the quality and culture our customers love and have come to expect.
Offices: 8822 S Ridgeline Blvd #260, Highlands Ranch, Colorado 80129, US
Pet care is a lifelong journey. Welcome to your destination.
We are on a mission to redefine the standard of care for pet health and well-being. We offer a full spectrum of services through a "whole health" approach, to help pets everywhere live happier, healthier lives. We are 1,200+ pet people all across the US, working together every day to deliver high-quality care for pets and a better customer experience for pet owners. With a long-term vision, we are focused on building and growing a world-class team of pet care professionals. We are committed to continuously improving the standard of care, developing our employees, and maintaining the quality and culture our customers love and have come to expect.
Offices: 8822 S Ridgeline Blvd #260, Highlands Ranch, Colorado 80129, US
