AFC Compliance at Trade Republic
I am a Fintech Compliance Leader with a proven track record of driving scalable solutions for more than 10 years in Anti-Financial Crime (AFC), Customer Operations, and Finance. With expertise in leading cross-functional teams, managing complex transformations, and optimizing workflows, I specialize in aligning operational excellence with business growth and regulatory requirements.
I thrive on solving complex operational challenges, building teams, and enabling growth in dynamic environments. Let’s connect to exchange ideas on scaling Fintech operations and aligning compliance with innovation.
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Leading Trade Republic's Compliance Operations department, building scalable structures around Anti-Financial Crime and Complaints processes - Leading a team of 20 AFC, Complaints, and Product Operations specialists, providing strategic direction & mentorship - Developing and executing comprehensive investigation frameworks to identify and mitigate financial crime risks - Collaborating with Product and Compliance functions to develop technical specifications for tool build-outs Skills: Leadership · Regulatory Compliance · Operations Management
Part of the Techstars and Audi Denkwerkstatt Founder Innovation Lab 2023
Entrepreneur First · Full-time
Part of Entrepreneur First founder cohort BE10 in 2022.
At VoiceKitt, we worked on integrating voice technology and generative AI into business processes. Our goal was to allow field sales professionals to use business software while on the move. - Led the business strategy to attract clients. Conducted 100+ interviews and MVP user testing sessions. Signed paid pilot with pharma company Merck. - Co-led product development from ideation to launch. - Led fundraising efforts with VCs and business angels and successfully secured investment of $120,000 by Techstars. Skills: Entrepreneurship · Artificial Intelligence (AI) · Leadership · Business Development
Leading N26's QA for all operational processes in AFC - Conceptualizing and implementing a new quality assurance framework for N26’s Anti Financial Crime (AML) function, covering Know Your Customer and Transaction Monitoring - Hiring and leading a team of 15 quality assurance specialists, controlling all operational processes in N26’s AFC and KYC areas - Directly interacting with external auditors and regulator representatives on a frequent basis Skills: Anti-Money Laundering · Regulatory Compliance · KYC Verification · Leadership
Heading critical strategic objectives within Operations - Leading N26’s Operations budget planning, personnel planning, cost projections and financial controlling within the COO function - Executing strategic transformation of N26’s Customer Service and Anti Financial Crime departments - Leading the operational aspects of N26’s UK exit, including customer communication, account closures, and other phase-out requirements - Driving N26’s global Operations outsourcing strategy, including preparation and steering of a bidding process with external vendors for N26’s Customer Service, Banking Operations, and Anti Financial Crime Operations - Initiating and leading cross-divisional reconciliation efforts to ensure correct operational execution and accurate financial accounting of business processes Skills: Budgeting · Customer Service Management · Leadership · Operations Management
LIQID Investments GmbH · Internship
Intern for business development and sales in Fintech Startup • Creating an interim solution for a CRM tool based on Google Sheets • Developing a tool to track a customer’s status in the onboarding process • (Re-)Modeling sales and customer service processes and implementing them • Providing KPI and client analyses for management meetings
Intern in strategy consulting, sales strategy project for a member of the Sparkassen financial group • Analyzing and optimizing selected project communication to distribution partners • Developing integral parts of the operative capacity planning of responsible sales managers • Research and documentation of success potential of a consulting process for private customers based on extensive internet research and interviews with company-internal experts
Leading strategic projects for family business - Certification as Qualified Company for Flooring Techniques by TÜV Rheinland, managed to receive certification as one of the first 10 companies in Germany - Introduction of new ERP software, including assessment of different providers, RFP process, contract negotiation, technical implementation and training of staff on new software - Enablement of remote software tools, including mobile time capturing, fleet connectivity & navigation management, and editing of customer-specific documentation from the construction site TÜV Zertifizierung Fachbetrieb für Fußbodentechnik
Several Internships Intern in the controlling department for Global Wealth Management (based in Frankfurt) • Preparing monthly reports for the Chief Financial Officer and the executive board • Calculation and analysis of business drivers and key factors for Value Based Management • Elaboration of a comprehensive correlation analysis between internal and external business drivers of Deutsche Bank in the course of the creation of a Business Driver Tree Intern in the finance and management accounting department (Wealth Management in Asia, based in Singapore) • Programming complex Excel VBA macros to automatize monthly reporting tasks • Creating complex Excel VBA tools for extensive data retrieves and analyses
Intern in the DWS direct sales department, key account management • Enhancement and redesign of the direct web sales platform, creating templates and content • Created writable PDF questionnaires, developed a growth prognosis tool for pension products
Long-term involvement with my family's small business Responsibility for homepage, marketing, software & IT and many other areas. Serving as an advisor on long-term company strategy.
Oxford Entrepreneurship: Venture Finance Programme Oxford Fintech Programme
Activities and societies: Ross Tech Club

Entrepreneurship & Innovation focus Thesis on Corporate Entrepreneurship
Activities and societies: Member of the Dean's List (top 2%) Schwerpunkt: Finance & Accounting Thesis: Corporate Governance Grundsätze in kleinen und mittelständischen Unternehmen Tutor for Finance I, Prof. Dr. Dr. h.c. Reinhard H. Schmidt teaching basic knowledge about corporate finance (3 semesters)
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Spearheading Conversational AI in Customer Service - Pioneering AI-based customer communication at N26 with a decision-tree context-based email auto-reply solution within the Salesforce Service Cloud - Leading N26's Chatbot team of 8 Data Operations specialists, focusing on AI and machine learning improvements such as constant enhancement of N26’s chatbot Neon by labeling more data, creating better content, and redesigning conversational flows Skills: Natural Language Processing (NLP) · Artificial Intelligence (AI) · Team Management
Leading Business Intelligence and Chatbot teams in Operations - Building up and leading a highly efficient Operational Intelligence team of 7 data and business analysts - Setting up reporting structures, developing new KPIs and making more information measurable to create the best operational processes for N26’s customers Skills: Analytical Skills · SQL · Team Management · Business Intelligence (BI) Talentspace feature
Heading cross-departmental coordination in critical, high-urgency situations - Leading the crisis management for several high-urgency and high-impact business situations involving customers, including outbound communication (preparation of press releases, setup of customer service responses), creation and implementation of new authentication processes, and setup of a security-specialized team within N26’s Customer Service department - Leading a PMO team of 7 project managers, working on continuous project support in Customer Operations
Close collaboration with N26's founders and C-Level - Detecting and solving road blocks and problems in almost every area of the company, working closely together with the founders of N26, in particular Maximilian Tayenthal - Tasks included: Preparation of C-Level meeting, setup of operational capacity planning, finding a new vendor for N26's weekly Brown Bag Lunch (ordering food for 500 people on a weekly basis), and many more
Part of fundraising team in N26's Series C - Setting up the financial business case for N26's Series C financing round (raising $160mn from Tencent and Allianz in March 2018) - Creation of country-specific P&L reportings and initial setup of long-term planned balance sheets for N26's European bank branch applications Skills: Analytical Skills · Corporate Finance · Investor Relations