Abigail Scott  profile photo

Abigail Scott

Looking for my next role | ex Twitter

United States
500+ connections
Abigail Scott on LinkedIn

Updated 7 months ago

19+

Years Experience

17

Roles

24

Skills

3

Education

About

Bachelor of Applied Science (B.A.Sc.) focused in Communication from Portland State University.

Experience (17 roles)

Foursquare · Full-time

Customer Success Manager

Current

Foursquare · Full-time

May 2025 - Present · 4 mos·San Francisco, California, United States
Full-time · 2 yrs 7 mos

3 roles · May 2022 - Nov 2024

Customer Success

Jan 2024 - Nov 2024 · 11 mos

• Co-led a 26 person team of Account Managers, Account Executives, and BDR's to drive customer success and retention • Developed in-person Sales Enablement/Training plan to support onboarding and skill development at scale • Identified vertical trends and guided measurement strategies for customer r...

Growth Account Manager - Mid Market

Jan 2023 - Dec 2023 · 1 yr

Inaugural Mid-Market Growth Account Manager + Client Partner hybrid role. Despite being the only Account Manager without a Client Partner and Sales Operations counterpart, I finished the year at 669% to goal reaching $1.2M in revenue. Grew Top 5 accounts from $0 revenue to $50k + which then graduate...

Account Manager - Mid Market

May 2022 - Jan 2023 · 9 mos

Mid-Market Account Manager at Nextdoor within Accelerate program. Worked in tandem with a Client Partner to achieve 142% of pod goal for Q4 2022. Skills: Account Management · Sales Processes · Upselling · Sales Cycle Management · Customer Support · Customer Retention · Renewals · Collaborative Prob...

Full-time · 2 yrs 6 mos

2 roles · Dec 2019 - May 2022

Senior Account Manager

Jul 2021 - May 2022 · 11 mos

• Led strategic initiatives for top ~100 high-value customers in the Government and Causes vertical, providing proactive proposals and campaign optimization. • Collaborated with clients to tailor campaign strategies on Twitter, resulting in increased campaign KPIs and customer satisfaction. • Educat...

Account Manager

Dec 2019 - Jul 2021 · 1 yr 8 mos

As a Customer Success Account Manager on the SMB team I am responsible for a book of around ~150 clients. My main focus is helping our client's maximize their efficiency and understanding of Twitter Ads. I am also one of the lead Government and Causes partners within the SMB tier. I work with vario...

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Education (3)

Portland State University

Portland State University

2010 - 2012

Portland State University

Portland State University

L

Los Gatos High School

Skills (24)

JiraTableauRangeZendeskTwitter MarketingSearch Engine Optimization (SEO)HealthcareTwitter AdsSales GrowthSmall Team ManagementSupport ManagementU.S. Health Insurance Portability and Accountability Act (HIPAA)Collaborative Problem SolvingRenewalsPublic PolicyDigital StrategyPublic HealthCustomer SupportSales ProcessesCustomer RetentionGrowth StrategiesAccount ManagementUpsellingTwitter Analytics
Volunteer Experience (5)

Fundraiser

American Foundation for Suicide Prevention

Community Volunteer

Friends of Austin Animal Center

Jan 2016 - Aug 2017 · 1 yr 8 mos

Food Service Volunteer

Swords to Plowshares

Lounge Crew Volunteer

SXSW

Feb 2017 - Mar 2017 · 2 mos

Community Volunteer

Austin Parks Foundation

Nov 2016 - Aug 2017 · 10 mos

Honors & Awards (1)

Fastest Response Time, CSS

Issued by Glassdoor · Oct 2019

Associated with Glassdoor Fastest response time on the CSS team for the fiscal year!

Frequently Asked Questions

What is Abigail Scott 's current role?
Abigail Scott is currently working as Customer Success Manager at Foursquare · Full-time.
Where did Abigail Scott study?
Abigail Scott studied Bachelor of Applied Science (B.A.Sc.), Communication, General at Portland State University. They have 3 education entries on their profile.
What skills does Abigail Scott have?
Abigail Scott 's top skills include Jira, Tableau, Range, Zendesk, Twitter Marketing. They have 24 skills listed on their profile.
Where is Abigail Scott based?
Abigail Scott is based in United States.

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