Senior Account Executive | Mid-Market (m/w/d)

Join Superchat's Sales Team as the Senior Account Executive for Mid-Market to build and scale a new segment, own the full sales cycle, and help shape sustainable revenue and go-to-market processes. This on-site, full-time role in Berlin is critical for positioning Superchat against existing alternatives and driving measurable growth.

What you'll do

• Build the Mid-Market segment independently, defining target customers, deal structure, and prioritization.
• Own the end-to-end sales cycle from first qualification to close and handover to Customer Success.
• Manage and prioritize your pipeline and maintain a clean data basis in HubSpot.
• Develop a deep understanding of product, market, and competitors to position Superchat strategically.
• Analyze sales data across central KPIs, derive concrete measures, and improve processes, messaging, and conversion rates.
• Collaborate closely with Marketing, RevOps, and Customer Success to create a scalable Mid-Market sales setup.
• Work on-site in our Berlin office as a full-time member of a motivated, cross-functional team.

What Superchat is looking for

• At least 2 years, ideally 3–5 years, of experience in B2B sales, preferably in a SaaS or tech environment.
• Experience with pipeline management and maintaining CRM data, ideally HubSpot.
• Practical experience building new segments, markets, or sales approaches, or strong motivation to do so independently.
• Fluent German (native-level); English is a plus.
• A consultative, structured, and solution-oriented sales mentality rather than push-sales.
• Self-driven, proactive ownership of goals, and enthusiasm for building processes and contributing to team growth.