Director of Revenue (m/w/d)
About this role
This role leads Superchat’s inbound revenue function and connects sales, marketing, RevOps, partners, and customer success into a single commercial engine during a critical growth phase. You will shape commercial strategy, forecasting, and scalable sales systems while coaching a team of Account Executives and partnering with the executive team to drive company-wide revenue outcomes.
What youll do
- Lead the Inbound Sales department of ~25 Account Executives across multiple markets and act as the connective tissue across the wider revenue organization.
- Own the commercial forecast and ensure pipeline health, conversion, deal cycle, and segment performance are accurate and actionable.
- Translate commercial metrics into focused executive decisions and quarterly targets.
- Sponsor strategically critical deals and engage personally where executive presence accelerates outcomes.
- Design and continuously improve funnel structure, segmentation, and scalable sales standards across the organization.
- Lead, coach, and develop Account Executives through structured 1:1s, performance calibration, and clear career frameworks.
- Partner with the CEO and executive team on commercial strategy, org design, and headcount planning.
- Establish disciplined forecasting cadences, quota models, and performance frameworks that drive predictable growth.
What Superchat is looking for
- 7+ years in B2B SaaS with significant time at Head of/Director/VP level leading revenue-generating organizations at meaningful scale.
- Proven experience unifying Sales, Partner, Marketing, RevOps, and Customer Success into one coherent revenue engine.
- Track record of stewarding a sales or revenue organization through scaling phases and building scalable commercial systems.
- Strong SMB to Mid-Market fluency with an understanding of economics, velocity, and deal quality trade-offs.
- Strategic, data-driven operator who runs the organization against the numbers and translates company objectives into sales motions.
- Fluent English; German language skills are a plus.
- On-site, full-time availability to lead and collaborate across the organization.
Company at a glance
Berlin-based Superchat, founded in 2020, serves 10,000+ businesses and handles messages; it started as a unified inbox for WhatsApp, email, SMS, and Instagram, and now uses AI agents across chat, email, and voice. Profitable, 100-strong, backed by €18m.
Top Benefits
- Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription
- Annual personal development budget of €500 for conferences, courses, books, career coaching, and more
Culture & values
In the Superchat Sales Team, we build strong relationships and create sustainable success.
We're building a community, not just a company.
We want to build an environment where people genuinely enjoy spending time together - whether that's through HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, weekend activities, or whatever kind of community you'd like to help build here.
Direct feedback culture. Transparent, respectful, and candid communication across all levels of the organization.
An inclusive and ambitious startup culture that enables fast professional and personal growth.
At Superchat, we welcome diverse perspectives and rigorous thinkers.
Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment.
Mission that matters. Real impact
Executive-level ownership. A rare mandate to shape and unify the entire revenue organization during a defining growth phase
We are looking for people with passion, grit, and integrity.
Regular company and team events
Know someone who'd be great for this?
