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Software Support Representatives answer incoming phone calls and troubleshoot customer technical problems with computer software and hardware. The role involves installing, modifying, and making minor repairs to software installations, as well as providing technical assistance and training to system users.
Work Set-up: Work-from-home
Schedule: Monday–Friday, 7:00 AM – 4:00 PM PST
*Following US holidays
Sourcefit is an international BPO company dedicated to helping businesses scale and win. Our approach is simple: get great staff, build a process to last.
With locations in the Philippines, Dominican Republic, South Africa, Madagascar, and Armenia, we offer scalable, award-winning offshore staffing and fully-managed outsourcing solutions for customer service, IT, trust and safety, healthcare revenue cycle, accounting, back office, construction, digital marketing, and more.
Since 2009 we have helped clients ranging from start-ups to Fortune 500 firms to build enduring value through their outsourced teams. Our 2,000+ employees are committed to delivering close, personal service, while also leveraging the latest technologies, such as AI and Machine Learning, and the most cost-efficient processes.
We take great pride in our highly-recognized workplace culture, as well as our transparency, client-friendly business terms, and adherence to the most stringent international standards for data security and privacy, including ISO27001, ISO27701, ISO 9001, SOC2, PCI-DSS and more.
With Sourcefit, begin risk-free as you leverage global talent. Contact us here or visit sourcefit.com to get started.
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