• Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers;
• Ensure communication and coordination between customers, lineservice crew and staff;
• Coordinate fueling, catering, car rental, hotel booking and reservations;
• Maintain, monitor and update the Aircraft Entry Log and advise the lineservice crew accordingly;
• Answer the general number phone lines and forward calls to the the appropriate person;
• Fill out digital forms for new clients and actively promote additional aircraft services and products;
• Respond to customer email inquiries in a timely and courteous manner;
• Complete daily invoicing and data entry for various vendors and customers;
• Contact clients about unpaid or overdue accounts and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made;
• Other duties as assigned.

QUALIFICATIONS AND SKILLS REQUIRED: