About this role
We are building a high-performing sales team at Sendbird and are looking for a Strategic/Major Account Executive to partner with and challenge our largest, most complex customers to incorporate Agentic AI into their user experience. You will be responsible for approximately 15-20 strategic accounts, working closely with key stakeholders. We value a tenacious work ethic and relentlessly resourceful people. This role is a remote position in London.What You Will DoBuild and close a qualified sales pipeline focused on a small number of strategic enterprise accountsDevelop deep relationships with C-level executives and key stakeholders to understand their business challenges and influence their communication strategyArticulate the value of Sendbird's platform to technical and business leaders, demonstrating how our solutions can drive strategic outcomes and ROILeverage your network and expertise to drive new business within your targeted account listNavigate complex sales cycles with multiple stakeholders, from developers to C-level executivesContribute to the growth of a fast-paced, multifaceted organizationQuota: $1.2M3-month non-recoverable draw while you rampExpected to be 80% self-sourced (you're hunting, not waiting for leads)
About Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands.Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.