The company values kind and ambitious colleagues who enjoy learning from and helping each other and tackle interesting problems.
Operations Associate
San Francisco +1 · On-site$70k – $100k + EquityNo Visa Sponsorship
About this role
We are looking for an Operations Associate to join Meter's operational backbone and help scale internet infrastructure deployments from hundreds to thousands.
You're an obsessively detail-oriented, proactive executor who thrives on structured, high-volume work and takes pride in understanding the whole system while delivering clean, reliable outputs that internal teams can act on without a second thought.
What will you be doing?
Process and triage structured work requests from internal teams, prioritizing by SLA urgency and clearing blockers proactively
Manage ISP circuit procurement, fulfillment, and coordination with multiple third parties (ISPs, riser managers, vendors)
Create work orders, coordinate equipment ordering/shipping, and schedule site surveys and installations with field technician partners
Validate completed field work, manage building access requirements (COIs), and maintain clean documentation and handoffs
Flag recurring issues, catch edge cases early, and identify patterns that make the whole system smarter over time
Example jobs to be done here include
Work on ISP circuit procurement, fulfillment and basic support with multiple parties
Create work orders combining wired + wireless design inputs
Coordinate Meter equipment ordering and shipping logistics
Schedule site surveys and installations with field technician partners
Manage building access requirements including COIs
Validate work completed by field technicians using internal documentation
Key Requirements
Experience in a structured, high-volume operations role managing multi-party workflows with vendors, partners, or third parties (logistics, real estate ops, fintech, title/escrow, or similar)
Must work in-office in the Greater Phoenix Area, Arizona — this is not a remote role
Obsessively detail-oriented with strong self-QA discipline and accurate high-volume data entry skills
Open to shift coverage including some nights and weekends
Company at a glance
Meter is a vertically integrated infrastructure provider that builds its hardware, software, and operations to create scalable networks and reduce costs, backed by Sequoia, Sam Altman, and Lachy Groom, serving customers like Bridgewater, Lyft, and Reddit from San Francisco.
IndustryTelecommunications
Team Size51-200
WorkspaceOn-site
StageSeries C
Founded2015
Locations
Mission District, San Francisco, CA, USA ·Phoenix, AZ, USA
Investors
53 Stations ·Allen & Company ·Baillie Gifford ·General Catalyst ·J.P. Morgan ·Microsoft ·Sequoia Capital ·Tishman Speyer ·WndrCo
Top Benefits
- Meter’s in-house chef prepares fresh meals for colleagues to connect outside the structure of daily work.
Culture & values
The workspace combines office, warehouse, and QA lab in a single space, reflecting a vertically integrated operation.
The company is committed to working together in person and invests in the in-person collaboration experience.
Most employees are based in the Bay Area and work from the Mission District office in San Francisco.
The company is building for the long term and emphasizes ongoing growth, with a sense that it is just getting started.
The team is described as an incredible group of operators pursuing the biggest impact of their careers.
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