Technical Account Manager
Employee•on-site•New York•$180k - $220k+ Competitive
About this role
What we're looking for? (1-3 sentences)
We need someone with 3-5+ years of experience in a customer-facing B2B SaaS role (Customer Success or Technical Account Management) who has a proven track record of owning a book of business and driving expansion. You should be comfortable working with API-based or deeply technical products, navigating enterprise accounts, and handling commercial conversations like upsells and renewals. Bonus points if you have previous experience in HR/TA Tech or as a startup founder.
What you'll do:
- Own the entire post-sales customer lifecycle for key accounts, from onboarding and implementation to renewals and expansion.
- Take ownership of a book of business, aiming for $2-3 million ARR within your first 90 days, and drive Net Revenue Retention (NRR).
- Work closely with Sales, Solutions, and Engineering teams to manage technical integrations, identify upsell opportunities, and provide structured product feedback.
- Prepare and run strategic Quarterly Business Reviews (QBRs) focused on demonstrating value, increasing adoption, and aligning on roadmap.
- Lead commercial discussions, including renewals, expansion proposals, and negotiations.
- Help build and refine the Customer Success playbooks and processes as a foundational member of our NYC team.
About Kombo
Kombo is the leading global unified API for HR, LMS, Screening, ATS, and Payroll integrations. Instead of having to build and maintain many APIs themselves, Kombo's customers can integrate with Kombo's API once and offer 200+ APIs to their customers out-of-the-box.
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Frequently Asked Questions
What does Kombo pay for a Technical Account Manager?
Kombo offers a competitive compensation package for the Technical Account Manager role. The salary range is USD 180k - 220k per year, plus Competitive equity. Apply through Clera to learn more about the full compensation details.
What does a Technical Account Manager do at Kombo?
The Technical Account Manager role at Kombo involves What we're looking for? (1-3 sentences) We need someone with 3-5+ years of experience in a customer-facing B2B SaaS role (Customer Success or Technical Account Management) who has a proven track recor...
Is the Technical Account Manager position at Kombo remote?
The Technical Account Manager position at Kombo is based in New York, United States and is on-site. Contact the company through Clera for specific work arrangement details.
How do I apply for the Technical Account Manager position at Kombo?
You can apply for the Technical Account Manager position at Kombo directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.