Summary
About this role
Location: Bangalore (3 days In-Office)
Experience: 2-4 years
About Giga
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
Engineers at Giga work on problems like:
Building agents with almost no hallucination rates
A voice experience that's better than talking to humans
Creating self-learning agents that optimize metrics
Who You Are / Must-Haves:
Exceptional Engineer
Backend: Strong experience in Python (Django experience is a plus)
Cloud: Proficient with AWS or Google Cloud
Scalability: Familiarity with Kubernetes and Docker is a plus
Entrepreneurial: Preference for candidates with experience at successful startups. Former founders are especially valued
Seasoned: 2-4 years of hands-on engineering experience
Committed: Willing to be present in-office for all work days. No remote.
Perks & Benefits
Competitive total compensation
Full health, dental, and vision coverage
On-demand snacks, coffee
Interview Process
Screening call w/ Recruiting Lead (20 min)
Intro call w/ Founding Engineer (15 min)
Live coding round w/ Founding Engineer (1 hr)
In-office interview (full day)
Other facts
About Giga
At Giga, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling rapidly to meet increasing demand. '
Our AI agents:
Reliably navigate complex, real-world conversations with clarity
Maintain exceptional accuracy in handling sensitive information like payments
Operate with extremely high availability (24 hrs/day)
Seamlessly scale to meet enterprise-level demands (+40k tickets/day)
Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors
What you'll do
- Engineers at Giga work on building AI agents that can understand emotion and resolve issues instantly. They focus on creating self-learning agents that optimize metrics and provide a voice experience better than talking to humans.
Ready to join Giga?
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