Director, Solutions Engineering

<div class="content-intro"><p>DriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices.</p> <p>Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.</p> <p>We seek enthusiastic professionals to contribute diverse perspectives and experiences to our Brokerage-as-a-Service platform. Our culture blends the pace and opportunity of a tech start-up with the impact, stability, and significance of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. We value diversity and inclusion, celebrating the unique differences of our employees as we scale and grow together. We’re guided by operating principles grounded in accountability, teamwork, integrity, and solutions built to scale. Join us!</p></div><p><strong>About the Role</strong></p> <p>We are seeking an experienced and strategic Director of Solutions Engineering to play a pivotal role in DriveWealth's growth and expansion by leading the API integration of new partners, educating on new products, and identifying processes that can be automated to optimize team and partner efficiency.&nbsp;&nbsp;</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Lead, mentor, and scale a high-performing team of Solutions Engineers</li> <li>Develop and execute the strategic vision for the Solutions Engineering organization</li> <li>Partner with Sales and Growth teams to align technical solutions with business goals</li> <li>Define and implement best practices, playbooks, and metrics to measure team effectiveness</li> <li>Identify and implement process improvements that maximize time efficiency for DriveWealth employees and partners. Leverage prior experience to quickly identify and implement improvements in ServiceNow, Github, and other flows</li> <li>Define and document repeatable processes, ensuring operational efficiency and scalability while maintaining a keen eye for detail and quality assurance</li> <li>Collaborate closely with internal teams, including sales, finance, product, technology, and operations, to develop cohesive strategies that prioritize partner success and drive revenue growth</li> <li>Align closely with partners who will be integrating DriveWealths API. Use your robust programming knowledge to provide education, project management, and architecture support while maintaining positive partner relationships</li> <li>Establish a culture of mutual accountability between the Relationship Management team and partners. Advocate for their needs and marshal resources to support them while aligning with DriveWealth's overarching vision</li> <li>Use your debugging skills to identify pain points and reported bugs by partners while suggesting and introducing changes to our product team</li> </ul> <p><strong>What You’ll Need</strong></p> <ul> <li>3+ years of experience in software development, with a focus on the implementation or building of external APIs</li> <li>5+ years of experience leading and scaling technical pre-sales or solution engineering teams</li> <li>Proficiency in full stack development, with working knowledge of cloud-based platform tools such as AWS and/or Google Cloud Platform</li> <li>Proficiency in implementing event-based programs, working with tools such as Apache Kafka and AWS SQS&nbsp;</li> <li>Exceptional written and verbal communication skills</li> <li>Strong time management abilities with the capacity to prioritize and manage multiple partner engagements concurrently</li> <li>Proven problem-solving skills and meticulous attention to detail</li> <li>Ability to collaborate effectively with cross-functional teams and external partners</li> <li>Customer-centric mindset with a commitment to ensuring client success and satisfaction</li> <li>Proactive, self-motivated, and capable of working independently while taking ownership of client relationships</li> <li>You thrive in a fast-paced environment and can deliver results under pressure</li> <li>You are driven by a passion for partner success and business growth</li> </ul> <p>Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p data-pm-slice="1 1 [&quot;layoutSection&quot;,null,&quot;layoutColumn&quot;,{&quot;width&quot;:66.66}]"><strong><u>Compensation</u></strong><br>Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.<br><em><strong><br>Please note</strong>: at this time, we are not able to hire in all states.</em></p></div><div class="title">Remote (Most US States) Pay Range</div><div class="pay-range"><span>$180,000</span><span class="divider">&mdash;</span><span>$200,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Benefits</strong></p> <ul> <li>Competitive medical, dental, and vision insurance options</li> <li>Mental health resources&nbsp;</li> <li>Generous paid time off with observed holidays (varies per country)</li> <li>Paid parental leave for biological and adoptive parents</li> <li>Up to $2,500 or local equivalent each year to invest in continued education and personal development</li> <li>Up to $900 each year or local equivalent for fitness and wellness reimbursement</li> <li>Company-provided phone (varies by country)</li> <li>For HQ in-office employees, a daily lunch stipend, unlimited snacks, and engaging office space in the Financial District</li> <li>Pre-tax commuter benefits (US only)</li> <li>Employer 401K match (US only)</li> </ul> <p>Benefit offerings vary based on country and are subject to change.&nbsp;</p> <p><strong>Equal Employment Opportunity</strong></p> <p>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].</p> <p><strong>Agency Disclaimer</strong></p> <p>DriveWealth does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other organization location. DriveWealth is not responsible for any fees related to unsolicited resumes.</p></div>