Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

 

 

About the opportunity 

The Customer Base Services Sales consultant is responsible for driving revenue growth by identifying, creating, and executing integrated services campaigns back to the Dayforce customer base.  Working with Marketing and the other Dayforce Sales teams the Customer Base Services Sales consultant develops and executes services delivery strategies to generate new services change request business and identifies opportunities for additional add on services.  The Customer Base Services Sales consultant must be comfortable interacting across all customer job levels and is able to network and develop strong and lasting business relationships with customers. The Customer Base Services Sales consultant is responsible for developing services proposals utilizing Dayforce’s line of service and solution offerings.

 

What you'll get to do

 

Leveraging a deep understanding of Dayforce feature functionality and implementation best practice, the Customer Base Services Sales consultant will:

 

• Be responsible for generating services sales revenue by creating and maintaining close relationships with new and existing customers across all Dayforce product lines
• Provide services expertise and increased opportunity awareness in supporting Sales and Professional Services effort to achieve overall revenue targets. This expertise is communicated on sales calls, webinars, and other identified events
• Be responsible for executing business development activities required to realize individual, team, and corporate revenue goals
• Provide regular communication with Sales & Services stakeholders on services campaign effectiveness and opportunities for new campaigns
• Be an integral part of the Services Sales team with responsibility for developing and maintaining the services opportunity pipeline and participating in key North American sales and forecast calls
• Manage customer and opportunity information in Salesforce to support license sales and general account planning
• When required, participate in the RFP response process, contributing to meet the RFP requirements
• Support Marketing initiatives in coordination with Customer Base Services Sales leadership
• Develop and maintain knowledge of Dayforce product line and solutions.  Develop and maintain the ability to articulate the value proposition in conversation with customers, partners, or Dayforce resources
• Develop and maintain knowledge of Dayforce Value Added Services offerings.  Develop and maintain the ability to articulate the value proposition of Value Added Services in conversation with customers, partners, or Dayforce resources

 

Skills and experiences we value  

• Experience developing and implementing sales/services strategies

• Demonstrate technology, leadership, and interpersonal skills
• Experience working with prospects throughout the full sales cycle
• Develop productive working relationships with customers and individuals in other business units developed through understanding different perspectives and issues
• Able to work with provided direction and promotes an open flow of information so all stakeholders are well informed
• Actively works to improve relationships with others by understanding their perspectives and issues and works toward win-win solutions
• Demonstrates a proven ability to put the customer at the center of all activities as illustrated in proposed services solutions
• Possesses the technical skill and knowledge to share information with customers and coworkers, and responds to concerns with timely, meaningful, fact-based, and constructive feedback
• Bachelors degree or equivalent experience

 

What would make you really stand out

• Knowledge of Dayforce product modules is preferred
• Strong customer-facing consulting skills
• Experience with consultative selling and negotiating techniques, giving, and getting accurate information
• Communication and negotiation skills as demonstrated leading engagements
• Minimum three (3) years of software industry experience with a preference for human capital management applications consulting experience

 

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process