Zoom

IT Services and IT Consulting5,001-10,000 employeesWebsite

Open Roles

Zoom, a leading player in the IT Services and IT Consulting industry, currently has 83 open positions. With a company size of 5,001-10,000 employees, Zoom is expanding its team across various departments. Zoom is seeking qualified candidates for a variety of roles, including: * **Product Engineer - Forward Deployment Management:** This remote position focuses on customer deployments for Agentic Voice AI, leveraging LLMs and agentic frameworks. Native language proficiency in English, plus one or more languages such as German, French, Spanish, Japanese, or Arabic is required. * **System Reliability Engineer:** Multiple remote openings exist for System Reliability Engineers who will work on hybrid systems globally. Responsibilities include installing, configuring, and monitoring systems, developing automation, and resolving network issues. * **LATAM Mass Market Account Executive - Brazil:** This hybrid role involves driving sales of the Zoom Workplace Platform in Latin America, particularly in Argentina, Chile, and Brazil. Fluency in Portuguese and English, along with moderate fluency in Spanish, is needed. * **Principal AI Product Manager - Speech:** This hybrid position involves driving product development leveraging Automatic Speech Recognition (ASR), Speech Translation, and Text to Speech technologies. The salary range for this role is $171,800 - $375,900 USD. * **DB DevOps Engineer:** This remote role focuses on designing, building, deploying, and supporting database infrastructures. * **Senior AI Product Manager - Agentic Workflow:** This hybrid position involves leading the development of agentic workflow capabilities for Zoom AI Companion. The salary range for this role is $124,000 - $271,200 USD. * **Sales Manager, Small Business (Based in Amsterdam):** This hybrid role in Amsterdam involves leading a team of Account Executives and driving sales for small businesses across EMEA. * **Head of ANZ Sales:** This hybrid position involves leading Zoom’s growth in the ANZ region, driving revenue, and expanding market share. * **NOC Analyst (Technical Incident Manager):** This remote position involves 24/7 monitoring of system alerts, managing incidents in real-time, and collaborating with global teams. The job listings highlight the following technologies and areas of expertise: * Product Engineering, Conversational AI, Large Language Models, Voice Technology, Python, JavaScript, Prompt Engineering, TTS Integration, API Integration, Data Science, Customer Engagement, Technical Solutions, A/B Testing, Performance Monitoring, DevOps Practices, Technical Communication * System Reliability Engineering, DevOps, Production Operations, Scripting Languages, Python, Shell, Linux Systems Administration, Ubuntu, Incident Management, CI/CD Pipelines, Git, Build Automation, Configuration Management, Infrastructure as Code, Kubernetes, Cloud Platforms * Sales, Technology, Customer Relationship Management, Campaigns, AI, BI Tools, Fluency in Portuguese, Fluency in English, Moderate Fluency in Spanish, Transactional Sales Cycles, Demos, Presentations, Proposals, Contract Negotiations, C-suite Relationships, Lead Qualification * DBA Experience, AWS Aurora DB, DynamoDB, MongoDB, Redis, ElasticSearch, DB Replication, Backup Management, Monitoring Tools, Analytical Skills, Troubleshooting Skills, Linux, Shell Scripting, SQL, Ansible, Terraform, Jenkins * Product Management, Automatic Speech Recognition, Speech Translation, Text to Speech, API Development, Speech Processing, Multilingual Training Data, GTM Strategy, SDK Development, Voice Interfaces, Data Privacy, Technical Leadership, Customer Engagement, Enterprise Software, Consultative Business Acumen, Voice Data Contracts * Sales, Leadership, B2B Solutions, Networking, Pipeline Development, Negotiation, Closing Sales, Team Leadership, Customer Relationships, Contact Center, UCaaS Technologies, Team Development * Incident Management, Real-time Monitoring, High-Pressure Situations, Multitasking, Communication Skills, Enterprise Systems, Cloud Technologies, Infrastructure Understanding, Multi-cloud Environments, DevOps Environments, Grafana, Splunk, ITSM Workflow, Jira Report Creation, Change Control Management, Incident Review Meetings Zoom offers a structured hybrid approach, with roles designated as hybrid, remote, or in-person. The job postings specify the remote policy for each position. The LATAM Mass Market Account Executive - Brazil, Principal AI Product Manager - Speech, and Sales Manager, Small Business (Based in Amsterdam) roles are hybrid. The Product Engineer - Forward Deployment Management, System Reliability Engineer, DB DevOps Engineer, NOC Analyst (Technical Incident Manager) roles are remote. The Head of ANZ Sales role is also a hybrid position. Here are a few frequently asked questions about working at Zoom, based on the job listings provided: 1. **What benefits does Zoom offer?** Zoom offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. 2. **What types of roles are currently available?** The current job openings span engineering, sales, and product management, with roles such as Product Engineer, System Reliability Engineer, Account Executive, Product Manager, and more. 3. **Are there remote work opportunities?** Yes, several positions are fully remote, as indicated in the job postings. 4. **What is the required experience for the Principal AI Product Manager - Speech role?** A minimum of 10 years of experience as a Product Manager with deep expertise in enterprise software, AI technologies, and API development. 5. **What languages are required for the LATAM Mass Market Account Executive role?** Fluency in Portuguese and English, plus moderate fluency in Spanish. 6. **How can I apply for a position if I need an accommodation due to a medical disability?** If you require assistance navigating the interview process due to a medical disability, submit an Accommodations Request Form.

About the Company

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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Founded

2013

About the Company

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