Head of HR

About Us:

Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

Director / Head of HR

Location: SF, CA

Reports to: VP of People & Talent

The Role

The mission of the Director of People / HR Business Partner is to help build a company where great people do their best work - and managers are equipped to lead with clarity, consistency, and care.

In this role, you’ll partner closely with senior leaders to strengthen manager effectiveness, organizational health, and core people programs as Ambience continues to scale. You’ll operate as both a trusted advisor and a hands-on builder — bringing structure where needed, designing systems that last, and helping leaders navigate complex people challenges with confidence.

This is a highly impactful role for someone who enjoys operating at the intersection of strategy and execution in a fast-growing environment.

What You’ll Accomplish

• Partner closely with senior leaders to improve manager effectiveness, team health, and organizational clarity

• Design and roll out core people programs (e.g., performance management, career frameworks, manager enablement) that scale with the business

• Coach managers and leaders through real, high-impact people situations — from feedback and performance to team dynamics and growth

• Proactively identify organizational risks and help leaders address issues before they become reactive

• Build repeatable frameworks and tools that reduce dependency on ad hoc People support

• Use data and qualitative insights to inform recommendations and guide action

• Drive adoption and change, not just alignment, as new programs and processes are introduced

What We’re Looking For

• 7+ years of experience in People, HRBP, or related roles, including partnership with senior leaders

• Experience building and scaling People programs in high-growth or ambiguous environments

• Strong judgment and comfort navigating sensitive, complex situations

• Ability to influence without authority and build trust across levels

• Track record of improving manager effectiveness and organizational health

• Data-informed mindset with strong qualitative judgment

• Clear, credible communicator who can lead change through execution

Why This Role Matters

You’ll help shape how leadership, performance, and growth work at Ambience — creating clarity for managers and employees alike as the company scales. This role has real ownership, real impact, and meaningful influence on how Ambience builds its culture and teams.

Pay Transparency

The base compensation for this role is approximately $225,000–$275,000 per year, excluding equity or bonus targets. We intentionally offer a wide range to support flexibility around cash and equity. We believe strongly in equity ownership and want team members to share meaningfully in the impact they create.

If you’re outside this range, we still encourage you to apply — we take an individualized approach to compensation that considers the full picture.

Being at Ambience: 

• An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients

• Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach

• Work alongside a world-class, diverse team that is deeply mission aligned

• Ownership over your success and the ability to significantly impact the growth of our company

• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan

Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at [email protected]. We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.

Ambience Healthcare has become aware of scams targeting jobseekers with fake jobs and even interviewing people. Our emails will always come from @ambiencehealthcare.com. We would never our ask candidates to download apps or make any form of payment(s). If you are contacted through WhatsApp, Telegram, similar but fake email domains, or asked to make a payment, these contacts are not legitimate. Report the issue immediately to LinkedIn and the FBI.