RESORTCOM GROUP

ResortCom is a leading provider of vacation ownership management technology, financial services, and customer engagement solutions tailored to the hospitality and lifestyle industries. Our comprehensive suite of services includes innovative contact center solutions, reservations, member experience management, and financial services enabling our clients to accelerate growth and enhance customer loyalty. With decades of proven expertise, ResortCom is a trusted partner for brands seeking to deliver seamless, secure, and scalable services.

Our secret is a combination of state of the art technology and a team of excellent people who understand customer service and what it takes to make members comfortable and happy with their purchase.

ResortConnect, our vacation ownership management software:
• Makes and maintains reservations
• Maintains and services loan and maintenance fee accounts
• Maintains “points overlay” systems
• Manages and services member accounts
• Creates, stores, and maintains contracts
• Manages inventory for timeshares, hotels, and rentals
• Handles transfers and title changes
• Processes bankruptcy
• Manages rentals, resorts, vacations, and HOAs

ResortConnect is 100% compliant with privacy laws, PCI requirements, and any regulatory framework charged with protecting financial data. ResortConnect manages the complex demands of our industry, provides exemplary service through its user-friendly interface, and protects client and consumer data at the highest level. Let's work together. Visit our website for more information.

Specialties: Vacation ownership financial services, Vacation ownership management software, Vacation ownership member services, Multilingual call center, Club management software, Maintenance fee billing, Loan portfolio management, Custodial services and lender support, Tax withholding trust administration, Collections, Credit card processing, Reservations, Contact center, and Vacation ownership member services