About this role
Requisition ID: 395030
Position Number: 20069504
Posting End Date: Open Until Filled
City: Winnipeg
Employer: St. Boniface Hospital
Site: St. Boniface Hospital
Department / Unit: Patient Registration - SBH
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start - End Date: ASAP - 08/31/2026
Reason for Term: Other Leave
FTE: 1.00
Anticipated Shift: Evenings;Weekends
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $22.976, $23.649, $24.343, $25.059, $25.794
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Patient Registration Clerk is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned.
Experience
- One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
- A combination of education and experience will be considered.
Education (Degree/Diploma/Certificate)
- Grade XII or recognized equivalent.
- Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or,
- Successful completion of a recognized medical terminology course.
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
- Fluently bilingual in both English and French.
- Keyboarding speed: 35 wpm.
- Ability to work in a Windows operating environment.
- Ability to retain information which is of a confidential nature.
- Good interpersonal communication skills.
- Demonstrated problem-solving skills.
- Legible handwriting.
- Strong interpersonal skills and telephone manner.
- Ability to adapt readily to stressful situations.
- Ability to work independently with minimal supervision.
- Ability to multi-task in a fast-paced environment.
**The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department.
Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles. Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat. Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines.
A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION
Physical Requirements
- Physically capable of assisting patients in wheelchairs, with luggage, etc.
St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.
This term position may end earlier as outlined in your collective bargaining agreement.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
Other facts
About Winnipeg Regional Health Authority
The Winnipeg Regional Health Authority (WRHA) is one of the largest and most diverse health regions in Canada. It is responsible for providing health care to more than 700,000 people living in the City of Winnipeg as well as the surrounding Rural Municipalities of East and West St. Paul and the Town of Churchill, located in northern Manitoba.
The WRHA also provides health care support and specialty referral services to nearly 500,000 Manitobans who live outside its boundaries as well as residents of northwestern Ontario and Nunavut who require the specialty referral services and expertise available in Winnipeg.
This page is not monitored 24/7 and does not provide medical advice.
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What you'll do
- The Patient Registration Clerk is responsible for obtaining patient demographic information, registering patients, and performing receptionist functions. Additional duties include maintaining accurate records, assisting new staff, and providing direction to students.
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